Phil Grainger
GDPR – Some Data Recovery Implications
BY Phil GraingerPhil Grainger

GDPR will be here before we realize it, so let’s look at ways that BMC Software’s Recovery Solutions for Db2 and IMS help you not only comply with GDPR, but also help to ensure that your business stays out of the news for all the wrong reasons. The regulations say that companies must be able to: …. restore the availability and access to personal data in a timely manner in the event of a physical or technical incident Note: The restoration of data and access to it must be completed in a “timely” manner. Timely is not specifically defined, but you can read as meaning “as quickly as technically possible.” The data must be recoverable after ANY physical OR technical incident. Many companies believe that their disaster recovery plan with disk mirroring will suffice, but it’s … [Read More]

Top IT Security, Information Security, and CyberSecurity Conferences of 2018
BY Stephen WattsStephen Watts

Whether you are a security pro, software developer, security administrator, or any other role in the IT security fields, attending a conference is an excellent way to network with other professionals and extend your knowledge base. These IT security and … [Read More...]

Concerns and Challenges of IT Leaders Considering AIOps Platforms
BY Seth PaskinSeth Paskin

In my role as Principal Solutions Marketing Manager for BMC’s TrueSight SaaS analytics and monitoring solutions, I’ve had the opportunity to talk with hundreds of customers this past year about Artificial Intelligence for IT Operations (AIOps). If you haven’t … [Read More...]

What is Regression Testing? Regression Testing Explained
BY Stephen WattsStephen Watts

When making changes to a system, application, or component, you may find that the error or new feature you addressed is functioning – but now several other issues exist. This is a common issue in software development. There are many ways to test software, … [Read More...]

What is IT Asset Management? ITAM Explained
BY Stephen WattsStephen Watts

We talk a lot about coordinating the skills and services of IT teams with business needs – anything from overseeing hard skills like programming, developing agile and DevOps cultures, and prioritizing projects based on needs, skill sets, timelines budgets, and … [Read More...]

Spectre and Meltdown Vulnerabilities: Avoid the War Room
BY Sean BerrySean Berry and Shawn JaquesShawn Jaques

Researchers have discovered a new way that hackers can potentially exploit systems to expose passwords, keys, and other sensitive data - and this time it involves the physical hardware. (Source: NYTimes) These new vulnerabilities, called Spectre and Meltdown, … [Read More...]

What is an Operational-Level Agreement? OLAs Explained
BY Stephen WattsStephen Watts

In today’s technology-driven marketplace, delivering superior IT service management is a requirement to remain relevant. As such, organizations must monitor key infrastructure performance indicators and business services defined under Service Level Agreements … [Read More...]

The Global Economy Runs Fast – and IMS Continues To Manage It
BY Tom VogelTom Vogel

Here we are in 2018. The digital economy has grown into quite a phenomenon. Do you ever step back and ask yourself “How did we get here so fast?” The rate of change is incredible. As cited in the most recent BMC mainframe research, 45% are experiencing … [Read More...]

From Small to Big: Growing an IT Ops Organization
BY Joe HertvikJoe Hertvik

It happens all the time in small-to-medium IT organizations: one person handles all the IT Operations (IT Ops) duties with occasional help from consultants. But change happens. And organizations often grow large enough through acquisition, organic growth, … [Read More...]

What is ITIL Financial Management? Financial Management for IT Services Explained
BY Stephen WattsStephen Watts

ITIL Financial Management is also called Financial Management for IT Services and refers to a section of the Service Strategy phase of the ITIL framework. In addition to financial management, the Service Strategy phase includes four other processes. These … [Read More...]

IT Infrastructure Planning: How To Get Started
BY Joe RoushJoe Roush

Why Engage in Infrastructure Planning? Very few of us are lucky enough to be one of the first few employees in a new organization. Those of you who are get to plan the infrastructure with a blank slate, and can focus all of your efforts on doing things right … [Read More...]