Delivering a relevant, timely, and positive customer experience across every touchpoint, during...
The BMC Beat
How to Create Transcendent Customer Experiences Driven By Data
The Transcendent Customer Experience Is Already Here
If the current environment has taught us anything, it’s that the digital transformation that’s been...
Don’t Forget the Mainframe When it Comes to Enterprise DevOps
An Integrated DevOps Strategy for the Autonomous Digital Enterprise
Top 10 Popular Blog Posts
SaaS vs PaaS vs IaaS: What’s The Difference & How To Choose
IT Support Levels Clearly Explained: L1, L2, L3, and More
Service Level Agreement (SLA) Examples and Template
Internal vs External Customers: How Are They Different?
COBIT vs ITIL: IT Governance Frameworks
IT Security Vulnerability vs Threat vs Risk: What are the Differences?
SRS: Software Requirement Specifications Basics
Cost Per Ticket: The Ultimate Service Desk Metric
Top Paying IT Certifications for 2020
Public vs Private vs Hybrid: Cloud Differences Explained
About BMC Software
BMC has unmatched experience in IT management, supporting 84 of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for six years running. Our solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe... Learn more
Workload Automation
How Workflow Orchestration Improves Application Development and...
Whether you’re part of an IT ops team or an application developer, you’ve certainly heard...
Identifying What’s Missing in the People-Process-Technology...
Even in this age of digital transformation, many organizations lack the workflow automation they...
IT Automation vs IT Orchestration: Using Both for Maximum Benefit
Control-M vs Ansible: How are they Different?
What Are Managed File Transfers? MFT Explained
Workload Automation (WLA) vs Robotic Process Automation (RPA): What’s The Difference?
Workflow Orchestration: An Introduction
IT Central Station Report: Selecting a Workload Automation Tool
Analyst Report: 2019 EMA Radar Report for Workload Automation
Putting Workflow Orchestration to Work for You
Job Scheduling vs Workload Automation: What’s The Difference?
Control-M Reviews and User Ratings: The Definitive List
IT Service Management
Software Asset Management: Mistakes, Truths & Best...
As organizations increasingly rely on the applications they use, whether through on-premise...
Get Started with ITAM: IT Asset Management Explained
Which tech-enabled tools do you use to get your work done daily? Weekly? Monthly? It’s probably not...
The BMC Support Organization
Buyer's Guide for IT Service & Operations Management
ITIL: The Complete Guide to ITIL 4
Advancing to the Future of Service Management – Part 1: Core Components of Future-Ready Service Management
Free Download: Gartner Magic Quadrant for ITSM
Incident Management vs Problem Management for 2020
Problem Management in ITIL 4 and Beyond
SLA Best Practices for ITIL, Help Desk & Service Desk
How to Build an IT Service Catalog
Tiered IT Support in the Digital Age
Mainframe
Time to Train? Getting the Right People and Skills to Optimize...
Does a post-coronavirus world mean new opportunities to access and benefit from mainframe skills...
Aligning the Top 5 IT Leader Concerns with the Autonomous...
The IT industry is constantly changing, developing, and improving. As IT professionals on the...
What is the Rolling 4-Hour Average?
Lowering Mainframe Software Licensing Costs
Free: Reference Guides for DB2 12 & DB2 11 for z/OS
Forrester Research: 5 Best Practices for Handling Mainframe Modernization
Bridging the Mainframe Capacity Management Knowledge Gap
Application & Platform Legacy Modernization: Benefits & Risks
Cybersecurity Incident Response on the Mainframe
Mainframe MIPS: An Introduction
Access 2019 Mainframe Survey Results
Java on the Mainframe: z/OS vs Linux
AIOps
AIOps and the Mainframe: A Smart Partnership Built for the...
BMC AMI Z Talk · Episode 5: AIOps and the Mainframe – A Smart Partnership Built for the...
State of AI in 2021
Two tech investors, Ian Hogarth and Nathan Benaich, have been detailing the State of AI every year...
AIOps Machine Learning: Supervised vs Unsupervised
RIA Vendor Selection Matrix on AIOps Top 15 Global Vendors
AIOps Use Cases: From Theory to Practice
Learn AIOps webinar series
IT Operations Trends and AIOps Adoption – Feedback from the Frontline
How AIOps Is Leading Digital Transformation
Want a Unified Approach to Monitoring and Event Management? You’re Not Alone.
How Automation Maximizes AIOps Value
2019 Gartner Market Guide for AIOps Platforms
Key Capabilities to Look for in a Genuinely Useful AIOps Solution
DevOps
Cloud
Business of IT
IT Operations
Big Data & ML
Editor's Picks
CapEx vs OpEx: An Introduction
IT professionals generally have two options when it comes to procuring new equipment, capabilities...
18 Must-Read Digital Transformation Books for 2020
CIOs face a number of challenges when it comes to the concept of digital transformation or DX. And...