BMC consultants assist clients with everything from planning and building a first product implementation through complex, multi-product IT transformation. We have expert staff to help you address people, process, data, and technology challenges to gain a competitive advantage.
We have services and consulting to help you with all aspects of your digital journey
Service needs are not one-size-fits-all. BMC Success Plans offer the right service at the right time with plans that address a range of business needs and advance technology adoption at your pace.
BMC approaches product deployment by using our customers’ desired objectives as our guide. Our deployment methodology ensures the use cases and capabilities that are most important to your business are correctly implemented, resulting in faster time to value.
BMC offers mainframe expertise to secure, run, and improve your systems. Our global team of experts can address gaps in skills or staff to complete projects, uncover gaps in your security controls, and provide 24x7 support to keep your business running.
BMC’s managed services help simplify IT operations, increase user satisfaction and service quality while reducing operating costs. Our options range from short-term post go-live assistance to long-term application operation and administration of your BMC products. Our managed services allow you to focus on achieving your business objectives and delivering strategic IT projects.
BMC Customer Support Offerings
Our robust approach to customer support drives improvement in service and solution adoption via a seamless customer experience. Customers can use any of our support solutions at any time from self-help and base level support to enhanced support offerings in Premier Support.