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Live Webinar
Predict and Prevent Mainframe Availability Issues with BMC AMI Operational Insight
- Accelerate time to detection and MTTR
- Reduce false positives
- Expedite the learning curve for new staff
Live Webinar
Upskilling DevOps: Preparing to Be a DevOps Human in 2020 And Beyond
- Highlights from research report 2020 Upskilling Enterprise DevOps Skills Report
- Accelerating and enabling sustainable digital transformation
- Top skills DevOps professionals should strive for to build their career
Live Webinar
DevOps, Data, and the Distributed Workforce: How FinServ Firms Can Capitalize on Disruption
Live Webinar
Introduction of Control-M 20 (Simplified Chinese)
Live Webinar
Introducing next version Control-M V9.20
Live Webinar
Forrester: Facing the Workflow Automation Gap Head On
- Use outcomes to measure automation capability
- Create objectives and key results to quantify desired results
- Identify key capabilities of a scalable workflow automation solution
- Stop using quantity of automation systems as a proxy for quality
- Overcome key workflow automation at scale challenges
Live Webinar
BMC AMI Security: Threat Detection & Response (Infosecurity Magazine)
- Why XDR is a critical element of your organization’s modern security and risk management strategy
- The first steps to help ensure a successful XDR strategy for your business
- How perhaps the most securable system in existence can be included in your XDR strategy, and the steps to take to ensure it remains secure
Live Webinar
Driving Immediate IT Infrastructure Cost Savings
- Align IT resources with demand to avoid overspending
- Maximize the value of your existing infrastructure and maintain service quality
- Get the information you need to meet future needs without overprovisioning and overspending
Live Webinar
BMC AMI Command Center for Db2
Live Webinar
BMC AMI Security Launch Webinar
- Accelerate threat response with real-time, actionable insights in common security language
- Integrate with your SIEM to give SOC and operations teams shared visibility into current vulnerabilities, threats, and activity
- Facilitate compliance with regulatory mandates including HIPPAA, PCI DSS, and GDPR
Live Webinar
An Administrator's Guide to MainView Storage Resource Management
Live Webinar
Forrester: The Importance of Often-Overlooked Mainframe Security
- Real-world research vs. common assumptions about mainframe security
- Security best practices for the mainframe, from staffing to detection & response
- How to integrate the mainframe into your existing enterprise security operations
Live Webinar
Control-M 20: Unlock Business Agility, Increase Efficiency, and Accelerate Adoption
Live Webinar
BMC AMI Operational Insight Launch Webinar
Live Webinar
Forrester: The Total Economic Impact of BMC Helix
Live Webinar
Accelerate Multi-Cloud Adoption & Ultimate Service Experience
Live Webinar
Accelerate Your Journey to Multi-Cloud
Live Webinar
Business Continuity in Unprecedented Times
Live Webinar
Managing Network Demands for Your Remote Workers
Live Webinar
The Time is Right for Automation
Live Webinar
Take Control of Your Cloud Cost
Live Webinar
Impact of 5G in Healthcare (HIMSS)
Live Webinar
Taking Knowledge Management to the Next Level
- Lack of time to create and maintain compelling knowledge articles
- Lack of established processes and techniques for capturing and updating knowledge in real time
- Knowledge located in many different locations and in the minds of many people
- Supporting the users in the user’s own language
- Unclear ownership of knowledge resulting in duplicated and inconsistent knowledge
- Difficulty achieving desired levels of self-service adoption
- Knowledge is KING!
- This webinar will discuss BMC’s recent acquisition of ComAround. It will explore how ComAround’s expertise in KCS, AI and NLP-based knowledge management will combine with the award-winning BMC Helix to deliver enhanced and compelling self-service experiences across all channels and throughout the organisation.
- KCS (Knowledge-Centred Service) is a methodology that extends your knowledge management skills from being average to great, thereby making sure you are improving the success and productivity of your organization to the very best.
Live Webinar
Breaking Free of Broadcom
- Where’s the roadmap for the scheduling solutions?
- Lack of development for the distributed solutions, is this the end of the road for AutoSys/dSeries/Automic™
- Lack of support for the distributed solutions
- Why are customers being forced down the Automic route?
Live Webinar
BMC Helix Remediate - Policies to secure your cloud
- Public cloud is NOT inherently insecure
- IaaS and PaaS resources must be correctly configured to be secure
- Cloud resource misconfiguration remains the #1 cause of cloud security failures
- Automate configuration security more efficiently to reduce exposure
- Security and operations team’s ability to visualise and collaborate on the prioritisation of remediation.
- Enable DevOps agility through application centric security.
Live Webinar
Connect with the Experts: BMC Helix Control-M
- Integrate, automate and orchestrate complex workflows across the IT landscape
- Drive actionable insights by unlocking the value of data from diverse systems of record and engagement
- Deliver business agility by integrating with any DevOps automation tool chain
- Achieve fast ROI with intuitive self-service interfaces for developers, operations, and business users
- Overview of BMC Helix Control-M
- Live demonstration
- Open Panel
Live Webinar
Helix innovation in 20.08 & 21.02
BMC Helix with Smart IT is the next-generation Service Management user experience. Basic ITSM processes—creating tickets, viewing related items such as tickets, assets, or knowledge articles —are now easier and quicker with context sensitive information being proactively drawn to the user.
Historically the adoption of modern, best practice solutions such as SmartIT has often necessitated a trade off resulting in the loss of the ability to customise to meet the precise user requirements.
Agenda :
This webinar will focus upon the enhancements within the BMC Helix 20.08 and 21.02 releases. In particular it will focus upon the SmartIT interface for BMC Helix ITSM and the role that the use of progressive web app technology is playing in both accelerating adoption and striking a balance between out of box best practice and the need to personalise a system to the precise needs of the customer.
Live Webinar
Agility Suite for BMC Helix The power of agile working
Agility Suite for BMC Helix is a comprehensive, graphical tool that seamlessly connects Project and Portfolio Management with Idea Sourcing, Idea Management, and Demand Generation.
Agile and DevOps processes such as enterprise service management, which combines ITSM and Business Workflows, are best supported by interactive graphical visualizations like Kanban and Gantt Charts. To enhance the BMC Helix portfolio, Agility Suite provides a state-of-the-art solution for agile management of processes including demand, portfolio, requirement, and project management.
Agenda :
This webinar will demonstrate how the Agility Suite for BMC Helix can be leveraged to add Project and Portfolio Management capabilities to your Helix deployment. In doing so, it provides a comprehensive, graphical tool with Kanban and Gantt Charts that seamlessly connects Project and Portfolio Management with Idea Sourcing, Idea Management, and Demand Generation.
This includes the ability to
- Flexibly manage agile projects including ideas, requirements, tasks, and schedules.
- Make decisions from a single portfolio view that tracks historical and future requirements.
- Automate scheduling, task assignment, and backlog creation.
- Promote innovation in Digital Workplace, whereby employees can submit ideas, vote on other ideas, and track and explore popular ideas for development.
Live Webinar
Multi-cloud data pipeline Orchestration
The Data-Driven Business tenet is one every company is chasing today and the goal is of course getting actionable insights. Still, the reality is the big data workflows continue to be immensely complex making it difficult to deliver these projects at enterprise scale on time.
Join us for this live virtual seminar and learn how Control-M abstracts the complexity of the application layer, including:
- Simplification of complex data pipelines in a multi-cloud environment
- Enabling end-to-end visibility and predictive SLA’s across any data technology or infrastructure
- Easy adoption of innovative new technologies introduced by the major cloud providers such as Azure, AWS and Google Cloud
Live Webinar
Control-M Virtual Seminar- Orchestrate File Transfers Alongside Related Application Workflows in a Faster, More Reliable Way
File transfers remain an important part of nearly every service you provide and BMC continues to invest in Control-M’s file transfer management capabilities.
Join us for this live virtual seminar to see how managing both your file transfers and their related application workflows with a single solution can reduce risk and improve service delivery.
Topics covered will include:
- Benefits of managing file transfers with Control-M
- Highlights of Control-M’s file transfer management capabilities
- New file transfer management features in Control-M Version 20
- Demo
Live Webinar
Meet your SLAs with Control-M for z/OS Workload Optimization (AP)
Meeting your business processes SLAs while keeping mainframe resource consumption in control is a challenge for every company. Even more challenging is doing that without impacting your online services availability.
Join this session and hear of how BMC’s recently introduced Control-M for z/OS Workload Optimization capabilities help organizations dynamically adjust scheduling decisions based on the system’s resources availability, while mainframe costs are controlled.
Topics will include:
- Control-M deadline scheduling and its ultimate job prioritization method
- The new load-indexes concept introduced in Control-M 20 and its association to system resources
- Using load-indexes in workload policies rules
- A live demo
Live Webinar
Introduction to Helix Control-M
Introducing BMC Helix Control-M, a SaaS application workflow orchestration solution built on BMC's leading Control-M product. The new SaaS offering provides a highly accessible, end-to-end, single view orchestration platform for application, file transfer, and data pipeline workflows.
Built for development, IT operations, and business users, the BMC Helix Control-M solution delivers a unique, self-service automation experience for greater business agility and speed with integrated, deep production operations and governance capabilities. Along with recent innovations across the BMC portfolio, BMC Helix Control-M serves as the technology foundation for every Autonomous Digital Enterprise (ADE).
Live Webinar
Accelerate Innovation while Intelligently Managing Risk
Effective change management is critical for modern enterprise organizations to accelerate innovation. By taking an objective, analytic approach, you can support fully informed decision-making at digital speed to significantly increase quality, reduce risk and deliver compelling services - even as your complex multi-cloud environment continuously expands. Join the webinar presentation featuring Forrester, followed by a roundtable discussion with BMC and Digital.ai.
Live Webinar
Control-M Virtual Seminar – In collegamento con gli esperti: BMC Helix Control-M (Italia)
Promuovere la trasformazione digitale è la massima priorità per ogni leader IT. Uno degli approcci migliori è utilizzare l’automazione per semplificare lo sviluppo e la produzione di complessi workflow di dati e applicazioni. Ed è proprio qui che BMC Helix Control-M entra in gioco.
Sviluppato su Control-M, la piattaforma BMC leader di settore nel campo dell’application workflow orchestration, questa nuova soluzione SaaS rende più semplice:
- Integrare, automatizzare e orchestrare workflow complessi
- Ottenere informazioni strategiche sfruttando i dati provenienti da diversi sistemi
- Fornire agilità grazie all’integrazione con qualsiasi strumento di automazione DevOps
- Realizzare un veloce ritorno sugli investimenti grazie a interfacce self-service intuitive per sviluppatori, addetti alle operations e utenti delle altre linee di business
Non perdere il primo di una serie di collegamenti con gli esperti Control-M e approfittane per conoscere da vicino l’ultima soluzione SaaS di BMC. Il seminario virtuale offre:
- una panoramica di BMC Helix Control-M
- una demo live della soluzione
- una sessione aperta di domande e risposte
Live Webinar
Sofigate BMC User Group Virtual Event
Sofigate's BMC User Group connects companies and their stakeholders using BMC solutions to network, share experiences, best practices and ideas. User Group participants will also be the first to hear about new features, functionalities and future development of BMC solutions.
AGENDA:
- Opening Words
- Keynote Sofigate: Service Management 2021 Hotlist
- Keynote BMC: ADE – Autonomous Digital Enterprise
- Food for thought: New BMC Helix Capabilities
- Customer Insight: Paulig
- BMC Helix Remedyforce Roadmap
- Technology Update: BMC Helix Containers
- Demo: Automating Service Management with BMC Client Management
- Q&A and Closing
Live Webinar
BMC Helix Operations Management with AIOps
Operations teams face many difficult challenges. They are overwhelmed with increasingly large amounts of complex data from multiple sources, and event noise hides problems that need to be solved quickly. Issues go undetected or undiagnosed and can adversely impact the performance and availability of your infrastructure, applications, and business services.
Join us as we show you how BMC Helix Operations Management uses AIOps and can:
- Proactively monitor Business Services and visualise status
- Provide probable cause analysis to determine route cause
- Univariant and Multivariant anomaly detection using AI and ML to trigger events.
Moderator: Iain Taylor, Sr SE DSOM (NEMEA)
SME: Bjorn Heide, Sr SE DSOM (NEMEA)
Please note that the IE browser is not supported, please use Google Chrome or Mozilla Firefox to access the webinar platform.
Live Webinar
Today and Beyond: Improving Financial Services In a Disrupted Landscape
Working across the financial sectors of Banking, Investment and Insurance, Control-M is a long, well established workload orchestration solution. This webinar will demonstrate how Control-M is working with the Financial Services sector to be more competitive and innovative.
To deliver business services across your diverse infrastructure can be complex and time consuming. Off the shelf-packages do not necessarily talk to each other in the same language, therefore an interpreter is required to provide good quality customer insights, this requireshaving the correct data, in the right place at the right time.
In addition to hearing from BMC, we are delighted to have a customer talk about how they are delivering consistency and enhanced visibility across their enterprise with Control-M.
Agenda
- Financial Services challenges
- Moving towards an Autonomous Digital Enterprise
- Demonstration
- Guest Speaker
Please note that the IE browser is not supported, please use Google Chrome or Mozilla Firefox to access the webinar platform.
Live Webinar
Prioritize, Predict, and Act with Intelligent Service and Operations Management
IT service and operations management teams must deliver intuitive customer experiences in near real-time while supporting rapid changes, complex systems, and an exponential growth in data.
Join us as we hear from BMC Product Management Leaders Joseph George and Peter Adams as they discuss how BMC Helix’s new AI-driven service management (AISM) and AI for IT Operations (AIOps) capabilities along with the new BMC Helix Platform:
- Provide open, cross-domain engagement, observability, and actionability for IT service and operations teams
- Enable greater collaboration between IT service and operations teams by providing a common platform and engagement experience
- Power functionality like proactive problem management as well as advanced event management and noise reduction
Live Webinar
Control-M Virtual Seminar: Eliminate workflow silos by migrating and consolidating to Control-M (AP)
IT organizations often find themselves dealing with disparate schedulers that have accumulated across the enterprise over the years. Although many understand the value of a single enterprise application workflow orchestration solution — one that integrates and synchronizes workflows across applications and infrastructures — some hesitate to take on the migration effort because manual conversions are time consuming and difficult to manage. Moreover, manual migrations introduce the risk of errors that could disrupt operations. Fortunately, there’s a better way.
Join this live seminar by BMC and VPMA, one of its leading partners, and learn how you can simplify the migration process to Control-M using built-in conversion capabilities and a step-by-step methodology for low-risk migration.
Live Webinar
In collegamento con gli esperti: BMC Helix Control-M
Promuovere la trasformazione digitale è la massima priorità per ogni leader IT. Uno degli approcci migliori è utilizzare l’automazione per semplificare lo sviluppo e la produzione di complessi workflow di dati e applicazioni. Ed è proprio qui che BMC Helix Control-M entra in gioco.
Sviluppata su Control-M, la piattaforma BMC è leader di settore nel campo dell’application workflow orchestration, questa nuova soluzione SaaS rende più semplice:
- Integrare, automatizzare e orchestrare workflow complessi
- Ottenere informazioni strategiche sfruttando i dati provenienti da diversi sistemi
- Fornire agilità grazie all’integrazione con qualsiasi strumento di automazione DevOps
- Realizzare un rapido ritorno sugli investimenti grazie a interfacce self-service intuitive per sviluppatori, addetti alle operations e utenti delle altre linee di business
Non perdere il primo di una serie di collegamenti con gli esperti di Control-M e approfittane per conoscere da vicino l’ultima soluzione SaaS di BMC. Il seminario virtuale offrirà:
- Panoramica di BMC Helix Control-M
- Demo live della soluzione
- Sessione aperta di domande e risposte
I nostri esperti ti aspettano il 18 maggio alle 16:00.
Live Webinar
BMC Helix Day Spain
En esta 3ª edición, continuaremos con foco en la tecnología mostrando aspectos relevantes de la plataforma BMC Helix. Se mostrará cómo la inteligencia artificial, aplicada tanto en la gestión de servicios (AI Service Management) como en las áreas de operaciones (AIOps), puede automatizar y optimizar tareas manuales y tediosas, todo ello utilizando un único datalake con información de topología, eventos, métricas, cambios … pudiendo incluir incluso fuentes de datos de terceros (Dynatrace, SolarWinds, …).
Live Webinar
AIOps in Action: Increase visibility, availability, and performance with Open Integrations
Your business depends on IT more than ever to meet changing needs. Learn how you can ensure the performance and availability of your IT today and in the future—and increase the agility and efficiency of your organization.
Topics include AIOps, monitoring, open integrations, data collection from BMC and third-party solutions, application performance management, and other key use cases.
Live Webinar
Simplify and Automate Business Application Delivery using WCM & AAPI
How do you manage deployment into your production environment? Do you use a gated model that defines standards and gets deployment done first time, on time without any fuss and that follows agreed internal procedures?
Organisations are under pressure to deliver new services (application updates or even new applications) to their business users and customers more quickly. Development and operational teams are challenged to keep up with demand, often having to support different applications across on-premise and cloud environments, write proprietary scripts for many of the applications and systems in use, or manually manipulate code to promote to different environments. In each case different applications need to be accessed and without the right automation, IT operations and development teams are challenged by the need to deliver business services quickly, securely, and cost effectively.
We would like to invite you to our forthcoming Webinar which will discuss these issues and how organisations are responding to the challenge.
Please note that the IE browser is not supported, please use Google Chrome or Mozilla Firefox to access the webinar platform.
Live Webinar
BMC Helix Powering Intelligent User Experience
Digital Service & Operations Management Reimagined
Keeping customers engaged with Services that you provide is vital in ensuring satisfaction & customer retention. Keeping internal end-users engaged with the Services you provide is equally as important. At the heart of this engagement is knowledge. Want to know how BMC Helix can help you power an intelligent user experience? Join us to learn how.
This webinar will provide an overview of our latest Helix Vision and provide a deep dive into how we can help share the knowledge that your customers and end-users need to boost their engagement & experience with all the services that you provide.
Live Webinar
DevOps with IMS - Enable ROI Within 1 Year of Adopting DevOps Practices
View this on-demand webinar to learn how you can:
- Simplify IMS maintenance and reduce the skills gap
- Reduce the risk of database and system changes
- Enable ROI within a single year of adopting DevOps on IMS
On Demand
Control-M Virtual Seminar: Simplify Complex Application Workflows with Control-M 20
As application workflows across hybrid, multi-cloud, and containerized environments become more complex, companies need to adopt a more streamlined and automated approach to orchestration. That will help business users accelerate time-to-market while ensuring quality, reliability, and governance. Watch this on-demand webinar to learn how the latest version of Control-M can orchestrate your business’ most complex workflows.
Live Webinar
Control-M Virtual Seminar: Application Workflow Orchestration That Meets Operational Standards (Americas)
With Control-M you can deliver your critical business services on time, every time. Providing advanced operational capabilities, Control-M not only simplifies application workflow orchestration across hybrid environments, but also ensures visibility, reliability, and delivery of business services in accordance with service level commitments.
Join this live presentation and demo to learn more about Control-M’s advanced capabilities, such as:
- SLA management
- Logs and output capturing
- Auditing
- Self-service
- File transfer integration
Live Webinar
Control-M Virtual Seminar: Application Workflow Orchestration That Meets Operational Standards (EMEA)
With Control-M you can deliver your critical business services on time, every time. Providing advanced operational capabilities, Control-M not only simplifies application workflow orchestration across hybrid environments, but also ensures visibility, reliability, and delivery of business services in accordance with service level commitments.
Join this live presentation and demo to learn more about Control-M’s advanced capabilities, such as:
- SLA management
- Logs and output capturing
- Auditing
- Self-service
- File transfer integration
Live Webinar
Control-M Virtual Seminar: Application Workflow Orchestration That Meets Operational Standards (AP)
With Control-M you can deliver your critical business services on time, every time. Providing advanced operational capabilities, Control-M not only simplifies application workflow orchestration across hybrid environments, but also ensures visibility, reliability, and delivery of business services in accordance with service level commitments.
Join this live presentation and demo to learn more about Control-M’s advanced capabilities, such as:
- SLA management
- Logs and output capturing
- Auditing
- Self-service
- File transfer integration
Live Webinar
Control-M and AWS: Simplify application workflow orchestration across hybrid environments
While large organizations have successfully implemented specific software-as-a-service (SaaS) solutions or adopted a cloud-first strategy for new systems, many are struggling to get the full value of moving the bulk of their enterprise systems to the cloud.
We would like to invite you to our forthcoming Webinar which will discuss these issues and how organisations are responding to the challenge.
Control-M integrates, automates, and orchestrates complex application and file transfer workflows across on-premises and multi-cloud infrastructures accelerating application delivery and cloud adoption with a simplified platform approach across modern infrastructure, data, and application technologies.
The Webinar will cover topics such as:
- End-to-end workflow orchestration across AWS and hybrid environments
- Native support of AWS services
- Automated provisioning
- Security compliances
Please note that the IE browser is not supported, please use Google Chrome or Mozilla Firefox to access the webinar platform.
Live Webinar
Maximize your DevOps benefits with WLA, AI, and ML
Applying AI and ML to DevOps can help you deliver better results for your customers and your business while improving IT productivity and efficiency. This webinar draws on recent EMA research to explore the trends and best practices helping leading organizations advance their DevOps maturity and success. Learn how you can:
- Leverage workload automation to overcome AI/ML adoption challenges
- Find the most cost-effective ways to run workloads and utilize cloud resources
- Deliver innovative applications with higher reliability and performance
On Demand
The Value of Serving Answers in the Right Place
Customer service should do more than just resolve issues once they’ve reached the status of an open incident. By engaging and empowering customers with self-service knowledge in the context of use, you can deliver a better experience to increase satisfaction and loyalty. In this on-demand webinar, the non-profit Consortium for Service Innovation presents step-by-step guidance to put this strategy into action.
Live Webinar
AIOps Service Assurance & Optimization – Don’t Let your Container Ship Get Stuck
Containers, managed by Kubernetes, provide an incredibly powerful and flexible way to run modern cloud-native applications. More and more organisations are moving towards this technology, both on-premises and in public cloud. How do you effectively ensure that this dynamic environment is available, performing and has sufficient capacity, without letting your costs spiral out of control?
Join us to learn how Helix Operations Management & Continuous Optimization can help you address these issues.
Live Webinar
Helix AI Powered Service Management React faster. Better still, proactively prevent!
Providing highly available, performant IT services is fundamentally important in supporting any organisation’s ambitions to digitally transform. Service Desks need the right information,at the right time,to be able to identify and put out ‘fires’ quickly. But alas, becoming world class firefighters is no longer enough! We need to start flushing out and fixing problems before they cause fires in the first place. Join us to learn how.
Digital Service and Operations Management re-imagined. This webinar will take a deep dive into BMC's exciting new AI Service Management (AISM) capabilities. In this webinar we will explore how we can help customers to identify problems more rapidly with AI powered Incident Clustering and then enable customers to become more proactive with the help of the BMC AI powered Proactive Problem Resolution.
Jamie Swales (host), Account Manager - Digital Service & Operations Management
Andy Smith (SME), Sr Principal Solution Engineer - Digital Service & Operations Management
Live Webinar
How BMC Compuware ISPW maximizes the CI/CD pipeline
To break development silos and accelerate innovation, Nissan needed to move from its legacy SCM systems to ISPW as part of a mainframe-inclusive CI/CD toolchain. In this webinar, you’ll learn why Compuware ISPW was selected and how BMC partnered with Nissan to successfully convert from Endevor and Panvalet to BMC Compuware ISPW.
Learn how Nissan has modernized its enterprise DevOps with BMC Compuware ISPW.
The benefits of a mainframe-inclusive CI/CD pipeline are clear, from faster delivery at higher quality to improved business resilience—but companies sometimes hesitate due to concerns about source code management (SCM) migration. This webinar will highlight what you can expect by partnering with BMC Software throughout your journey to a scalable, efficient and next-generation SCM.
Topics Include:
- Why BMC Compuware ISPW was selected as best-of-breed SCM technology
- Collaborating with cross-functional stakeholders to obtain sponsorship
- Project planning and execution, from sizing and scoping to user training
- Best practices and proven expertise for a successful, low-risk migration
Live Webinar
Control-M Virtual Seminar: Managing Application Workflows with Control-M Automation API (Americas)
When Control-M Automation API was released, the goal was to expose programmatically all Control-M functions performed via the standard graphical interface. In this Control-M Automation API demo, we will show how you can help product teams build application workflows faster using ‘as-code’ tools and processes they are using today. This will help you accelerate new services to your customers while ensuring you maintain the highest standards of governance and reliability in production. To help you reach your application delivery goals, we will examine the most common day-to-day activities of Control-M users and show how they can be performed via Control-M Automation API.
Demonstrations will include:
- Build and modify job definitions
- View job status, log and output
- Manipulate resources and workload policies
- Manage calendars
- Manage users and groups
Live Webinar
Control-M Virtual Seminar: Managing Application Workflows with Control-M Automation API (EMEA)
When Control-M Automation API was released, the goal was to expose programmatically all Control-M functions performed via the standard graphical interface. In this Control-M Automation API demo, we will show how you can help product teams build application workflows faster using ‘as-code’ tools and processes they are using today. This will help you accelerate new services to your customers while ensuring you maintain the highest standards of governance and reliability in production. To help you reach your application delivery goals, we will examine the most common day-to-day activities of Control-M users and show how they can be performed via Control-M Automation API.
Demonstrations will include:
- Build and modify job definitions
- View job status, log and output
- Manipulate resources and workload policies
- Manage calendars
- Manage users and groups
Live Webinar
Control-M Virtual Seminar: Managing Application Workflows with Control-M Automation API (AP)
When Control-M Automation API was released, the goal was to expose programmatically all Control-M functions performed via the standard graphical interface. In this Control-M Automation API demo, we will show how you can help product teams build application workflows faster using ‘as-code’ tools and processes they are using today. This will help you accelerate new services to your customers while ensuring you maintain the highest standards of governance and reliability in production. To help you reach your application delivery goals, we will examine the most common day-to-day activities of Control-M users and show how they can be performed via Control-M Automation API.
Demonstrations will include:
- Build and modify job definitions
- View job status, log and output
- Manipulate resources and workload policies
- Manage calendars
- Manage users and groups
Live Webinar
BMC Mainframe Coffee Talk - Db2 for z/OS SQL Tuning
Kommt Ihnen das bekannt vor - plötzlich auftretende langsame SQL Zugriffszeiten in Produktion trotz regelmäßigem Monitoring und daraus resultierende aufwendige Tuning-Massnahmen der Db2 Anwendungen? Wäre es nicht sinnvoller, derartige Ereignisse frühzeitig im Anwendungsentwicklungszyklus zu erkennen, bevor diese zu grösseren Problemen führen?
Im Webinar „SQL Tuning – Qualität, Effizienz und Agilität“ sprechen wir über:
- Erkennen und Beheben von Performanceproblemen in frühen Entwicklungsphasen der Programmierung
- Validierung von SQL Statements über definierte Unternehmensstandards
- Analysieren von statischem und dynamischem SQL in allen Db2 Umgebungen
- Automatisches Benachrichtigen der Anwendungsentwickler und DBAs über Anomalien im Entwicklungsprozess
- Integration in Ihre DevOps Umgebung
- Agiles SQL Coding mit Qualitätssicherung
Abschliessend präsentieren wir Ihnen die BMC Lösung in einer Live Demo.
Wir freuen uns auf Sie!
Live Webinar
Automated Mainframe Pipelines: Helping Us All be More Human (US and EMEA)
Speaker: Jakes Olivier, Multi Discipline Specialist and BizDevOps Lead, Nedbank
Host: Atul Bhovan, BMC DevOps Adviser
Have you ever thought about how much time we spend on manual and mundane tasks? And how little time we have left to spend on fresh thinking and innovation? Continuous Integration (a best practice of DevOps) addresses that challenge head on using automated pipelines. Jakes will share why automated pipelines are so critical to delivering high value to the business and enabling key staff focus their skills and experience on more strategic activities.
Even if you can’t attend, you can still register to ensure you receive the link to the recording.
Live Webinar
Shift Left: Shifting from Being Busy to Achieving Results (US and EMEA)
Speaker: Clare Pow, Credit Card Test Manager, Lloyds Bank
Host: Atul Bhovan, BMC DevOps Adviser
Shifting left is not a new idea. In the 1950s, programmers knew that it was better to start testing earlier (or continually) and did just that. There were no dedicated testers at the time, so the same people who wrote the code did the testing/QA. Unfortunately, the waterfall model gave rise to the independent test teams and time lag between dev and test that we have today. Join us today as Claire discusses why testing early and often is so critical as organisations look to modernise their delivery capabilities and seek that competitive edge.
Even if you can’t attend, you can still register to ensure you receive the link to the recording.
Live Webinar
A Miracle Worker? No, I am just a DBA (US and EMEA)
Speaker: Steve Solomon, BMC Product Manager
Host: Stuart Ashby, BMC DevOps Architect and Evangelist
Regardless of whether one is a Systems DBA or an Application DBA, they are responsible for many critical tasks. Agile practices are putting ever-more demand on DBAs to support the frequent delivery of story-points to the business. DevOps introduces many automation capabilities into the delivery pipeline, but DBA availability is becoming a significant pinch-point in that process. Today we discuss some of their tasks and explore how automation can free up DBA time AND minimise those delivery constraints.
Even if you can’t attend, you can still register to ensure you receive the link to the recording.
Live Webinar
Enhance Operational Resilience with BMC Helix Continuous Optimisation
We tend to think about optimisation of our IT resources as all about limiting costs. Too often we neglect the other side of the argument, which is ensuring operational resilience – ensuring that we have the right IT resources, in the right places, and at the right time, to ensure business continuity. Traditionally Operational Resilience was ensured by massively over-provisioning in the hope that we would avoid service failures by never quite reaching our resource limits.
Join us to learn how you can scientifically ensure resilience without blowing your budget.
Agenda
In this webinar we will explore how you can scientifically optimise your IT infrastructure resource requirements to ensure the resilience of your operations whilst keeping your costs under tight control.
We will explore three key scenarios that will demonstrate how BMC Continuous Optimisation will help you achieve these goals.
- Planning for expected growth: Ensure you have the right resources to meet anticipated demand, when you need them, precisely measured
- Business Continuity Planning and Disaster Recovery: do you have the right resources in your DR site to cope with the workload in the event of a disaster situation?
- Accurately reserve future capacity to ensure that you don’t suddenly and unexpectedly run out of resources; for example, multiple projects all requiring infrastructure from a common resource pool.
Please note that the IE browser is not supported, please use Google Chrome or Mozilla Firefox to access the webinar platform.
Live Webinar
Control-M: Consolidate and Automate ERP Workflows Efficiently
Enterprise resource planning (ERP) software is a set of powerful business tools that integrates various processes across all organisational verticals. Each tool has the potential of running its own in-built schedulers. This means, too many people spend too much time working in silos, adding complexity and cost to the process, because the applications aren't integrated collaboration between teams is difficult.
Fortunately, BMCs digital business automation platform Control-M is here to save the day and allow business transformation. Control-M optimises and automates workloads inside each application, enabling them to perform more efficiently. It also provides a single point of control over every application, so the technology seamlessly works together with Control-M to enable teams can manage their workloads, using a single solution. This eliminates silos and makes collaboration easier and more effective.
We would like to invite you to our forthcoming Webinar which will discuss these issues and how organisations are responding to the challenge
Please note that the IE browser is not supported, please use Google Chrome or Mozilla Firefox to access the webinar platform.
Live Webinar
Mainframe Coffee Talk – BMC AMI for Security Dashboard/Correlation & Thread/Alert
Join this one hour webinar session where Maurizio Tarducci will discuss the importance of often over looked mainframe security and learn more about the BMC AMI Command Centre for Security.
Agenda
- Introduction to BMC AMI Command Center for Security Architecture
- How are Correlation Threads related to Dashboard and Alert
- Live demo on BMC AMI Command Center for Security
Live Webinar
TEI Webinar Featuring Forrester: The ROI of Shift-Left Automated Testing with BMC Compuware Topaz for Total Test
Recently commissioned Forrester TEI research reveals that when writing mainframe software, many developers devote up to 30 percent of their time to manual testing. Testing even a simple code change can take up to half a day while testing a more complex change can take two to four days. The interviewed businesses budgeted three days out of every 10-day sprint for manual testing. In addition to the high cost, this manual process is rife with risk as developers can easily neglect running a test case or even misinterpret the results.
This webinar will describe how BMC Compuware customers modernized their mainframe software development lifecycles and realized the following benefits from testing automation:
- Overall time savings and increased developer output saved $4.5 million
- Bug reduction of 20% saved $376,000
- Automation efficiencies saved $2.9 million
- Reduced risk of major mainframe defects saved $2.6 million
Live Webinar
Leverage AI and ML to Reduce Operation Cost, a Webinar by BMC and Transcendence IT
The explosion of Industrial Internet of Things (IIoT) has created a mountain of Operations Technology (OT) data. Most of this valuable data is not leveraged to predict failures, automate, or manage business-critical production processes.
Operations Technology (OT) data systems, people, tools, and processes are siloed. To remain competitive in the post-cloud era, innovative companies are adopting edge computing offering breakthrough capabilities that integrate and coexist with today’s legacy, manual, siloed data sources.
Edge computing faces a unique challenge. With no unifying platform for the Industry 4.0 edge, OT and IT data remain siloed. Transcendence IT has partnered with BMC Software and has a solution to this industry wide challenge.
BMC Helix Edge brings together Artificial Intelligence (AI) and Machine Learning (ML) capabilities to manage OT data that allows for:
- Predicting outages before they occur
- Providing visibility and actionable insights into the infrastructure that support manufacturing processes
- Optimize return on assets
Register for our webinar on Tuesday, October 19. Discover how Transcendence IT and the BMC Helix Edge solution can help you better leverage your critical data. So, you can analyze your data faster, act on it sooner, and gain a healthy return on assets.
Live Webinar
BMC Coffee Talk: Simple Steps to Create Report Templates for AMI Log Master for Db2 You Wish You Knew Before
Have you ever thought of extracting information from AMI Log Master for Db2 to use the data for your application programs? With AMI Log Master for Db2, you can create a customized report template from any default report that the product offers.
Apply easy techniques that we will cover during our session to manipulate your report templates and save these customized templates to the repository for future use.
In the online seminar, we talk about:
- How you can control the content of the template reports
- How you can remove unneeded fields
- How you can add more details about report data
- How you can control the format of the template reports
Live Webinar
BMC Compuware Solution-Expert-Sessions
BMC Compuware products during a typical working day
Automation, visibility, and integration are key components of successful DevOps and Continuous Delivery transformations. They enable teams to be more productive, in part, by reducing manual steps and hand-offs. But if you're like most large, enterprise organizations, these components also need to apply to your mainframe to get the most from your IT investments. The mainframe’s historically siloed, slow, waterfall culture can often conflict with, and constrain, IT from meeting the needs of the business. For this reason, we must mainstream the mainframe to break down organizational silos and create a single, unified DevOps culture.
On this basis, the webinar “BMC Compuware Products during a typical working day” will show you how solutions that have made mainframe history can be used in a modern way and especially how these tools can be used by today's generation of programmers, who have no mainframe experience.
Live Webinar
BMC Compuware Solution-Expert-Sessions
BMC Compuware products during a typical working day
Automation, visibility, and integration are key components of successful DevOps and Continuous Delivery transformations. They enable teams to be more productive, in part, by reducing manual steps and hand-offs. But if you're like most large, enterprise organizations, these components also need to apply to your mainframe to get the most from your IT investments. The mainframe’s historically siloed, slow, waterfall culture can often conflict with, and constrain, IT from meeting the needs of the business. For this reason, we must mainstream the mainframe to break down organizational silos and create a single, unified DevOps culture.
On this basis, the webinar “BMC Compuware Products during a typical working day” will show you how solutions that have made mainframe history can be used in a modern way and especially how these tools can be used by today's generation of programmers, who have no mainframe experience.
Live Webinar
BMC Compuware Solution-Expert-Sessions
Storage Management: Improve VSAM Performance with IAM
Many legacy mainframe applications built on VSAM technology are still very critical to your business. If you could make them use less resources, get better performance and reduce DASD used to house the data – without having to change the application – would you be interested?
In this webinar we will talk about IAM – A way to replace your VSAM datasets in a non-intrusive way and share your data between CICS and Batch without a complicated setup. We will talk high level about the benefits and a dig a bit deeper to understand why IAM is giving you all the benefits with minimal effort.
Live Webinar
BMC Compuware Solution-Expert-Sessions
Storage Management: Improve VSAM Performance with IAM
Many legacy mainframe applications built on VSAM technology are still very critical to your business. If you could make them use less resources, get better performance and reduce DASD used to house the data – without having to change the application – would you be interested?
In this webinar we will talk about IAM – A way to replace your VSAM datasets in a non-intrusive way and share your data between CICS and Batch without a complicated setup. We will talk high level about the benefits and a dig a bit deeper to understand why IAM is giving you all the benefits with minimal effort.
Live Webinar
BMC Compuware Solution-Expert-Sessions
Automated Backup and Recovery: Improve Speed, Reduce Costs
Taking backups of your data if one of the most important tasks. You need a reliable, consistent, and flexible solution that make you sleep well at night and at the same time reduce your resource consumption – CPU and I/O – improve your elapse times when creating backups or recover data, compared to other tools available.
In this webinar we will talk about FDR/ABR - a backup solution that will allow you to get visibility into and be proactive about backup and recovery before they have an impact on users or your business and at the same time save CPU and I/O
Live Webinar
BMC Compuware Solution-Expert-Sessions
Software Change Management: BMC Compuware ISPW – Un gestor de Ciclo de Vida del Software moderno
Es un gestor moderno del software aplicativo del entorno Mainframe que permite a los desarrolladores comprender, generar, probar y desplegar el código del mainframe de forma rápida y segura.
En esta sesión vamos a hablar de las principales funciones de la herramienta y de lo sencillo que resulta su utilización para los desarrolladores.
Live Webinar
BMC Compuware Solution-Expert-Sessions
ISPW – Impact Analysis
Immediately see how a code change might impact the rest of your mainframe environment. Impact Analysis is an important capability given the risk that even a minor code change can negatively impact multiple other programs due to complex and undocumented interrelationships.
Live Webinar
BMC Compuware Solution-Expert-Sessions
BMC Compuware ISPW – A modern Software Life Cycle Manager
It is a modern application software manager for the mainframe environment that allows developers to understand, generate, test and deploy mainframe code quickly and securely.
In this session we will cover the main functions of the tool and how easy it is for developers to use.
Live Webinar
BMC Compuware Solution-Expert-Sessions
ISPW – Mainframe development with Git/ISPW
You have decided to go Agile and DevOps with your mainframe development, and while you are at it, isn’t it obvious to use the same Source Code Management (SCM) tool for all development teams – mainframe and distributed? In that case Git will be a likely candidate for that SCM. So far, so good. But what next? Git is “only” an SCM. And while there is a wide ecosystem of build and deploy tools for non-mainframe platforms, how can you make sure that your mainframe code gets built on the mainframe and the right way? And once it has been built, how do you make sure that it is deployed at the right time to the right environments?
See how one of the industry’s leading mainframe build and deploy tools – BMC Compuware’s ISPW – provides the missing link from Git into the mainframe.
Live Webinar
BMC Compuware Solution-Expert-Sessions
ISPW - Using VS Code for mainframe development
Time does not stand still! And while many of us mainframe veterans still try to get our heads around using Eclipse and Graphical User Interfaces to work with our mainframe applications, a lot of developers have moved on: Being open source, light weight and providing hundreds of extensions, Visual Studio Code (VSCode) has become one of the most popular alternatives to heavy-weight, Eclipse based IDEs.
So, why not use VSCode for mainframe development? Extensions for COBOL and PLI are available making it a powerful editor for mainframe code already. Let’s find out, how BMC Compuware’s extensions help developers take the natural next steps once their code is finished and how they can compile their code on the mainframe, run test jobs and review their results. These are just the first steps into opening up VSCode for mainframe development, and more is sure to come.
Live Webinar
BMC Compuware Solution-Expert-Sessions
Code Coverage
Testing applications is a must. But no matter how much your teams test, when and how do you know that they have tested enough or tested the “right thing”?
Find out how Xpediter/Code Coverage allows your mainframe teams to determine how much of their code and which parts have been executed by their testing efforts. This allows your development and testing staff to identify and close gaps and thereby increase and document the quality of your mainframe quality assurance.
Live Webinar
BMC Compuware Solution-Expert-Sessions
Code Coverage Test Data Optimization
Time is crucial! The idea of test automation is to apply changes and to immediately test them in small increments, thus resulting in high frequencies of test runs. Therefore, every second we can save per test iteration counts. How can we make sure that we do not waste time?
Understand how Xpediter/Code Coverage’s Test Data Automation allows mainframe teams to “right-size” their test data by making sure that every test record executes a different part of your application instead of wasting time by testing the same part “over and over”.
Live Webinar
BMC Compuware Solution-Expert-Sessions
Test data for Db2 applications
Explore a few simple ways to automate data management tasks.
Live Webinar
BMC Compuware Solution-Expert-Sessions
Data Disguise Made Easy
Easily disguise sensitive data on all platforms dynamically while refreshing test environments.
Live Webinar
BMC Compuware Solution-Expert-Sessions
Automating your Mainframe Testing
Nowadays, it has become mandatory for IT teams to deliver new functionality with ever increasing velocity. But how can you deliver changes with high frequency without compromising the quality of your software?
“Shift Left” – testing earlier in the life cycle – has been the response by many teams. See how Topaz for Total Test allows mainframe teams to automate their developer tests and by spending their time more efficiently helps them to achieve a true shift left of mainframe testing.
Live Webinar
BMC Compuware Solution-Expert-Sessions
HPM – Holistic Performance Management
Have you evaluated your mainframe estate lately when it comes to resource consumption, MSU Management, Batch Management , usage of zIIP, address space performance etc.? BMC Compuware’s HPM – Holistic Performance Management – is a process designed to help you get a better view – a holistic view - of your mainframe estate performance and were there are opportunities to reduce MSU’s, get the most out of your investments (hardware) and automate manual efforts to manage your workload.
In this webinar we will talk about how BMC Compuware’s HPM would do a “Discover, validate & implement” process on your estate and discuss what data we need and the outcome of an HPM
Live Webinar
BMC Compuware Solution-Expert-Sessions
Modern Batch Processing
IBM has automated everything it seems but batch processing. Operators must juggle while spinning plates and tapdancing to get through each batch cycle… But no more. No more typing commands, staring at system monitors and chasing up and down job queues. See what fully automated batch processing, that gives you time for your customers again, really looks like.
Live Webinar
BMC Compuware Solution-Expert-Sessions
- Measure activity of both online and batch-processing applications in single and multiple-system environments
- Automatically detect performance problems using CPU & elapsed-time metrics
BMC Compuware Strobe a modern Application Performance Management
Identify tuning opportunities to reduce monthly software costs (MLC)
Live Webinar
Control-M Virtual Seminar: Operating Business Workflows at Peak Performance through Better Insights (Americas)
Workflow Insights is a new addition to Control-M. It constantly records telemetry on the executing workflows and provides intelligent analysis which is represented in easy-to-understand dashboards for operations, application owners and business users. This significantly reduces the need to build costly custom reporting and dashboards on top of your existing production Control-M environments. Join this session for an overview and demo of how Control-M Workflow Insights can help you drive peak performance for your business workflows.
Live Webinar
Control-M Virtual Seminar: Operating Business Workflows at Peak Performance through Better Insights (EMEA)
Workflow Insights is a new addition to Control-M. It constantly records telemetry on the executing workflows and provides intelligent analysis which is represented in easy-to-understand dashboards for operations, application owners and business users. This significantly reduces the need to build costly custom reporting and dashboards on top of your existing production Control-M environments. Join this session for an overview and demo of how Control-M Workflow Insights can help you drive peak performance for your business workflows.
Live Webinar
Control-M Virtual Seminar: Operating Business Workflows at Peak Performance through Better Insights (AP)
Workflow Insights is a new addition to Control-M. It constantly records telemetry on the executing workflows and provides intelligent analysis which is represented in easy-to-understand dashboards for operations, application owners and business users. This significantly reduces the need to build costly custom reporting and dashboards on top of your existing production Control-M environments. Join this session for an overview and demo of how Control-M Workflow Insights can help you drive peak performance for your business workflows.
Live Webinar
Control-M Webinar: Application Containerization (China)
伴随着我国云计算市场的爆发式增长，企业数字化转型也是稳步进行，越来越多的金融单位和企业都在积极探索云原生架构的转型落地。其中以Kubernetes为代表的容器技术，已经成为云计算的宠儿。在容器化的浪潮之下，BMC的Control-M作为与企业工作负载管理息息相关的调度平台，在衔接和配合容器化应用调度方面也提供了极大的助力，在继大型机，开放平台，云之后也加入到容器化管理的大家庭中来，本次研讨会主要给大家分享Control-M是如何配合k8s进行容器化调度场景部署以及能够带来什么样的价值，满满的干货，期待您的参与。
Live Webinar
BMC 云课堂：BMC AMI Ops 大型机现代化智能运维（中文）
系统运行难免会出现故障，无论是性能下降还是服务中断，都会对运行在系统上的业务交易产生影响。数十年来我们通过系统监控软件来监控大型机系统的运行情况，一个有效的监控软件依赖于报警阀值的设定，为哪些监控指标设置阈值？哪些监控指标具有关联性？阈值具体设置为多少？这些都是运维的难点。基于人工智能/机器学习的解决方案则使我们可以从另外一个维度来进行运维管理。这种智能运维的方案通过大量的历史运维数据，学习特定系统的正常运行模式，能够及时准确的检测到系统是否已经偏离正常运行。
我们将介绍BMC的智能运维软件—BMC AMI Ops Insight是如何将主机领域的专业知识和人工智能/机器学习算法相结合，在故障发生之前及时的识别异常，避免系统故障的发生。
Live Webinar
Control-M Virtual Seminar: Orchestrating Data Pipeline in Hybrid Cloud with Control-M (Hong Kong)
The Data-Driven Business tenet is one every company is chasing today, and the goal is of course getting actionable insights. Still, reality is the data pipeline workflows continue to be immensely complex making it difficult to deliver these projects at enterprise scale on time.
Join us for this live virtual seminar and learn how Control-M abstracts the complexity of the application layer, including:
- Explore the trend & challenges of automation of orchestration of data pipeline
- What is Control-M and How Control-M simplify the complexity of data pipelines
- Enabling end-to-end visibility and predictive SLA’s across any data technology or infrastructure
- Easy adoption of innovative new technologies introduced by the major cloud providers such as Azure, WS, GCP and Containers
Live Webinar
BMC 云课堂：下一代 AIOps 监控解决方案正式发布(中文)
尊敬的用户和合作伙伴：
BMC Helix Operations Management（BMC Helix Monitor 产品系列的一部 分）作为BMC下一代AIOps监控解决方案，最初是以SaaS方式从2019年 开始在AWS、Azure和BMC Cloud交付客户，广受赞誉，屡获殊荣，特别 是2021年获得“ 人工智能突破奖”。因为国情限制，国内用户一直无法体验 其强大功能。但是因为其云原生的容器化微服务架构的特点，其实也十分适 合部署在用户的数据中心，因此BMC公司最近发布了Helix OnPrem 版本，支持在K8s或者OpenShift环境快速部署和升级、可弹性扩展、支持企业级 高可用性。 该解决方案具有现代化的用户体验，可简化监控和事件管理流程， 支持大规模摄取 AIOps 用例的第三方事件和指标。主动检测、分析影响业务 的事件并采取智能自动化工作流程，减少 MTTR。
Live Webinar
Powering the Ultimate Service Experience
Today’s Service Management is human-driven and highly resource-intensive. ITSM systems and processes are still manual, inaccurate, and slow, resulting in higher costs and lower productivity. Enterprise companies are migrating workloads to the cloud in order to spend less time on upgrades and achieve the flexibility to add compute power on demand. Companies expect easy and successful migration with reduced time and effort of upgrades by significant amounts. They also want to cut costs but be able to have the power to scale elastically.
Join our upcoming webcast, hosted by Vyom Labs and BMC, to learn how you can:
- Use AI-based incident analysis to quickly identify and prioritize high-value clusters
- Improve accuracy and speed of ticket resolution with real-time incident correlation
- Enable effective collaboration between multiple stakeholders to improve CX
- Deliver excellent self-service through KCS knowledge management and an intuitive UX
- Delight customers with an intelligent, conversational and personalized virtual agent
- Ensure frictionless upgrades and easily implement future functionality
- Lower the TCO and ensure better allocation of resources to more critical issues
Moreover, you will see the BMC products in action during a live demo.
BMC Helix ITSM has everything you need to deliver industry leading service management that is intelligent and predictive throughout your enterprise. Start driving better service and great CSAT, register for our webcast.
Live Webinar
Powering the Ultimate Service Experience
Today’s Service Management is human-driven and highly resource-intensive. ITSM systems and processes are still manual, inaccurate, and slow, resulting in higher costs and lower productivity. Enterprise companies are migrating workloads to the cloud in order to spend less time on upgrades and achieve the flexibility to add compute power on demand. Companies expect easy and successful migration with reduced time and effort of upgrades by significant amounts. They also want to cut costs but be able to have the power to scale elastically.
Join our upcoming webcast, hosted by Vyom Labs and BMC, to learn how you can:
- Use AI-based incident analysis to quickly identify and prioritize high-value clusters
- Improve accuracy and speed of ticket resolution with real-time incident correlation
- Enable effective collaboration between multiple stakeholders to improve CX
- Deliver excellent self-service through KCS knowledge management and an intuitive UX
- Delight customers with an intelligent, conversational and personalized virtual agent
- Ensure frictionless upgrades and easily implement future functionality
- Lower the TCO and ensure better allocation of resources to more critical issues
Moreover, you will see the BMC products in action during a live demo.
BMC Helix ITSM has everything you need to deliver industry leading service management that is intelligent and predictive throughout your enterprise. Start driving better service and great CSAT, register for our webcast.
Live Webinar
Soluciones BMC AMI para Database DevOps
Únete a este seminario web para conocer las soluciones BMC AMI para Database DevOps en Db2 for z/OS y cómo podemos controlar la calidad del SQL, el cumplimiento de estándares del DDL y el impacto de los cambios a los esquemas durante el ciclo de desarrollo, antes de que lleguen a producción.