See how roles like yours can benefit from BMC Helix for Observability and AIOps.
Chief Information Officers (CIOs) must now lead the charge in conducting business in a digital age. BMC Helix enables them to rapidly understand and prioritize business risk, increase customer happiness, and grow new business.
Driving innovation without disrupting business can be a precarious challenge. BMC Helix creates more time for focused innovation by helping teams zero in on the root cause of problems, predict future issues, and automate remediation. Leaders can do a better job of ensuring day-to-day performance while also pioneering changes in business and IT strategy.
For a Director of Operations, the inability to identify problems early means teams are constantly in “firefighting” mode, reacting to the latest issues. BMC Helix enables teams to cut through the noise, proactively identify issues before they impact the business, and speed time to resolution when a fix is needed.
The need to correlate disparate data from different tools makes it difficult for Network Operations Center Engineers to quickly diagnose and fix problems. BMC Helix helps teams to automate the data correlation process and proactively identify issues so engineers can spend more time on higher-value activities.
For Site Reliability Engineers, efficiency is critical to keeping systems running. But too much manual toil slows the ability to find the root cause of issues and report back to development. BMC Helix offers proactive outage alerting and root cause analysis capabilities that allow Site Reliability Engineers to quickly understand and diagnose issues.
BMC Helix now supports Oracle Cloud Infrastructure (OCI) in addition to Amazon Web Services (AWS), Microsoft Azure, Google Cloud, and IBM Cloud.
The What-if Scenario Planning tool has a new, updated user interface and can now support simulations of Kubernetes deployments.
BMC Helix Dashboards can now predictively visualize time-series data from within a dashboard panel.
BMC Helix AIOps now supports Kubernetes (K8s) log collection, expanding the scope of observability data collection that can be used in root cause analysis.
What Our Customers Are Saying
“[It] gives us an accurate picture of our assets so we can identify cost reduction opportunities and confirm that what the outsourcing provider charges us reflects the number of assets that make up our computing environment.”
Senior Manager, Telefonica
We offer bundled pricing to fit wherever you are on your AIOps journey.
Enjoy all observability and AIOps functions, service discovery and modeling, and basic resource utilization viewing. Includes features such as: