Agentic AI with BMC HelixGPT
Boost your teams with generative AI agents to surface valuable insights, make recommendations, find and summarize knowledge, and automate tasks.
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Help every user get concise answers, access services, and fulfill requests with BMC HelixGPT Employee Navigator, an agentic AI assistant.
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Empower support teams to curate better operational data and knowledge articles, and service and operations management users to generate powerful reports and analysis.
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Enhance troubleshooting and drive faster resolutions with AI agents to identify vulnerabilities, evaluate change risks, analyze situations, and suggest optimal resolution steps.
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Ensure accurate ticket assignments every time, document incident resolutions automatically, and give service professionals ongoing assistance through the lifecycle of each activity for faster, better outcomes.
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Ensure fast, correct reassignments and give service professionals ongoing assistance through the lifecycle of each incident and activity to ensure faster, better outcomes with service collaborator agents.