Stephen Watts
Remedy Reviews & Ratings Roundup: Updated for 2018
BY Stephen WattsStephen Watts

We know that there’s lots of choices out there for IT service management (ITSM) solutions and vendors, but we believe Remedy Service Managementshould be your go-to solution. Why? Because Remedy is transforming service management with people-centric user experiences that help you to work even smarter. It’s delivered in the cloud via BMC Helix or on-premises for unprecedented choice. The intuitive user experience is built around roles, not modules, to help you be more productive with less effort. Modern, mobile interfaces, built-in templates and guides, and instant, actionable insights help you work smarter and faster. Below is the definitive list of analyst reports, user reviews, and customer stories to help your evaluation of Remedy as the best solution for your organization’s IT … [Read More]

What is Data Masking? Data Masking Explained
BY Stephen WattsStephen Watts

With the average cost of a data breach exceeding $3.5 million, it’s no wonder that safeguarding confidential business and customer information has become more important than ever. Furthermore, with stricter laws and governance requirements, data security is … [Read More...]

GDPR: Finally Some Peace For Sales And Marketing. Or Not?
BY Mike FlacheMike Flache

The GDPR reporting over the last few weeks reminded me a little bit of the movie "2012" by Roland Emmerich. Thank God ... ... Europe "survived" May 25, 2018. And the rest of the world seems to have gotten off lightly ;-) The new General Data … [Read More...]

Smart Cities: Applying the Tech of Enterprise IT to Local Governments
BY Chrissy KiddChrissy Kidd

With the rise of smart technology, the term ‘smart’ is being applied to all sorts of things: smart phones, smart cars, and smart homes – made smarter by a whole host of devices and appliances that connect to the internet, for purposes of efficiency. Cities … [Read More...]

What is Software Defined Networking? SDN Explained
BY Muhammad RazaMuhammad Raza

Software Defined Networking (SDN) refers to the network architecture model that allows programmatic management, control and optimization of network resources. SDN decouples network configuration and traffic engineering from the underlying hardware … [Read More...]

Single Tenant vs Multi-Tenant: What’s The Difference?
BY Stephen WattsStephen Watts

One of the single most important parts of an enterprise digital transformation strategy involves finding the right SaaS service or services that compliment your business model, culture and compliance needs. When you begin learning about the different SaaS … [Read More...]

A Roadmap to AIOps
BY Seth PaskinSeth Paskin

In my conversations with customers about AIOps, I frequently hear concerns about maturity. Customers may believe, for example, they aren’t mature enough to implement analytics, or that there is a linear progression for AIOps capabilities and they must start … [Read More...]

Public Cloud Growth Trends for 2018 and the Future Outlook
BY Muhammad RazaMuhammad Raza

Accelerating cloud adoption will drive growth in the public cloud services market to $186.4 billion in 2018, a 21.4 percent increase from 2017 when the market reached the $153.5 billion mark, according to research firm Gartner. The market is expected to double … [Read More...]

Why Multi-Cloud Management Solutions Are Critical to Digital Transformation
BY Stephen WattsStephen Watts

To stay competitive in today’s ever-changing business environment, a company’s IT infrastructure must be agile enough to adapt to changing demands placed on it by both the business and its employees. Most businesses turn to the cloud to provide flexibility, … [Read More...]

The 3 Core Components of BMC Helix, Part 3: Containers
BY Vidhya SrinivasanVidhya Srinivasan

In this blog series, we’ve covered the core components of the new BMC Helix Cognitive Service Management solution. We call them the 3 Cs: Cognitive, Cloud, and our topic for today, Containers. Containers enable greater freedom and flexibility in today’s … [Read More...]

Security Threats in the Multi-Cloud
BY Laura ShiffLaura Shiff

Today, a majority of organizations are not only actively moving most of their workloads to the cloud, but many of them are also using a multi-cloud model. By leveraging one provider for a specific functionality and another for its cost or location, companies … [Read More...]