BMC.com_Gartner-ITSSM_blogKayleigh Kannady
Gartner 2016 Magic Quadrant for ITSSM Tools

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The 2016 Gartner Magic Quadrant for IT Service Support Management (ITSSM) Tools is now available. We believe that due to our enhanced solution capabilities and proven ability to execute, BMC was named a leader for the third year in a row! Free Download: Gartner Magic Quadrant for ITSSMDownload The Report IT service support management tools are vital for infrastructure and operations organizations to manage support and delivery of IT services. This research profiles key vendors of enterprise ITSSM tools to help I&O leaders make better selections. In the Magic Quadrant report, Gartner provides detailed evaluations of 10 vendors. BMC Software is named as one of two leaders. Our position is based on the ability to execute and completeness of vision. We are very pleased that BMC … [Read More]

Resistance to Change
IT Change: From Resistance to Embrace

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This blog is the first in our three-part series on “Successful IT Change Management,” in which we’ll discuss ways to build a culture that understands the necessity and value of change, and navigates it successfully. In this installment, we’ll address … [Read More...]

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Getting IT Change Management Right

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This is the finial blog in our three-part series on “Successful IT Change Management.” Last time, we talked about how you can build consensus and momentum around change in order to build a foundation for IT Change Management. In this blog, we’ll get to brass … [Read More...]