Bring your service catalog up to ITIL® standards
Customers depend on your service catalog to request or access the IT services they need to be successful. BMC provides ITIL®-compliant service catalog management solutions that help you improve user satisfaction, streamline service management, and increase opportunities for self-service automation.
Implement enterprise service management on-premises or in the cloud—IT service catalog includedThe BMC Remedy IT Service Management Suite with Smart IT includes the Remedy IT Service Catalog where you can publish all of your services available to employees. MyIT and AppZone provide self-service and an app store environment so employees can easily request and access the tools necessary to do their jobs.
Remedy ITSM is a proven, ITIL®-compliant service delivery platform. Through a dynamic, intuitive user experience, Remedy ITSM offers powerful self-help tools, automated processes, comprehensive asset management, an IT service catalog, and much more.
Build a service catalog that you and your customers can be proud of
BMC MyIT modernizes your business with formless requests, context-aware services and crowdsourced collaboration.
BMC AppZone makes it easy to obtain, publish, manage, and secure your corporate-approved app store.
BMC FootPrints Service Core delivers a powerful suite of on-premises tools to help manage the entire lifecycle of your IT services.
BMC Atrium CMDB provides a complete, accurate, and up-to-date view of the people, processes, and technologies that make up your business and IT environments.
- IT Infrastructure Library® (ITIL) Solutions
- BMC offers ITIL training and certifications, transformation consulting, eBooks on best practices from ITIL authors, and ITIL-compliant solutions. (ITIL® is a registered trade mark of AXELOS Limited. IT Infrastructure Library® is a registered trade mark of AXELOS Limited.)
- IT User Experience
- BMC delivers a new customer experience to both sides of the service desk by providing customers intuitive, elegant access to IT services and enabling IT to personalize the experience.
- IT Service Management (ITSM)
- BMC delivers a full range of ITSM solutions that enable innovation with streamlined, intelligent service delivery for today's mobile, social, and collaborative business users.
- Enterprise App Store Software
- BMC app store software helps you quickly create an online storefront for enterprise users or launch an online marketplace for customers and partners.
- Service Desk Software
- BMC service desk solutions go beyond basic technical support to increase productivity, enable collaboration, and reduce operating costs.