ITIL V4, the latest version of the world’s most popular ITSM framework, is scheduled to be released...
Author - Stephen Watts
IT Disaster Recovery Planning: How To Craft A Plan For Your...
In today’s digital world, technology disruption for even a few hours can result in significant...
Why Business Value is Key to IT Success
In today’s digital era, CIOs must shift their priorities from cost cutting to driving revenue, and...
Future of Java for the Enterprise
In recent months, it has been revealed that Java is once again undergoing some significant changes...
What is an “Advanced Persistent Threat”? APTs...
An Introduction to Advanced Persistent Threats
We live in an increasingly digital world and keeping organizations secure in this environment has...
How Customer Experience Strategy is driven by IT
Your business success depends on keeping your customers happy; IT Service Management (ITSM) gives...
What is Ransomware as a Service? RaaS Explained
Software is shifting away from locally-installed apps to Software as a Service web applications...
What Exactly Does a System Architect Do?
The system architect role is vital to the successful definition, design, delivery, and support of...
Top 17 Digital Transformation Books for 2018 and Beyond
CIOs face a number of challenges when it comes to the concept of digital transformation or DX. And...
BMC’s Remedyforce Reviews and Ratings: The Ultimate Roundup
Businesses depend on technology to gain a competitive advantage and deliver better solutions to...