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Capacity management is the practice of planning, managing, and optimizing IT infrastructure resource utilization so application performance is high and infrastructure cost is low. It’s a balancing act of cost vs. performance that requires insight into the current and future usage of compute, storage, and network resources.
Market Guide for Capacity Management
Gartner Market Guide for Capacity Management Tools

Compare the strengths of capacity management vendors

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Leader in cloud contact center software maintains 99.99% SLA with advanced monitoring

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    99.99%

    SLA compliance

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    9-month

    payback

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    Real-time

    performance alerts

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