Stephen Watts

Stephen Watts

Stephen Watts is an IT marketing professional based in Birmingham, AL. Stephen began working at BMC in 2012 and focuses on creating best-in-class web content.

IT Security vs IT Compliance: What’s the Difference?

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For some IT professionals, the line between security and compliance becomes easily blurred and may seem like a moving target. How do we create comprehensive security programs while meeting compliance obligations? Is checking the compliance box really enough? And how does all this enable the business to function and move forward? These are questions … [Read more...]

Cloud Service Brokerages: How CSB’s Fit in a Multi-Cloud World

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Cloud technology continues to both support and disrupt the evolution of digital business. Not surprisingly, spending on cloud computing infrastructure and platforms is expected to grow at a 30% CAGR from 2013 to 2018 compared with 5% growth for overall enterprise IT. On top of this, an increasing number of enterprises—85% to be exact—are realizing … [Read more...]

Cloud Governance vs Cloud Management: What’s the Difference?

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While clouds have proliferated in enterprise organizations – public, private, hybrid– it has become increasingly important to define strategy around cloud governance and management. A first step in establishing a successful multi-cloud strategy is simply making clear the difference between governance and management. Organizations need to define how … [Read more...]

What is Infrastructure as Code? IaC Explained

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Infrastructure as Code, or IaC, is a method of writing and deploying machine-readable definition files that generate service components, thereby supporting the delivery of business systems and IT-enabled processes. IaC helps IT operations teams manage and provision IT infrastructure automatically through code without relying on manual processes. … [Read more...]

What is Knowledge Centered Support? KCS Explained

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In the 21st century, digital is the way of life, especially inside any business or organization. With significant shifts in innovation and productivity, it seems that support functions can barely keep up. While technical support used to be an internal, back-office department that customers never saw, today’s customers interact with technical … [Read more...]

DevOps vs Agile: What’s the Difference and How Are They Related?

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Agile and DevOps are buzzy theories that many organizations are eager to employ, but there is often some confusion or overlap between the two. Only one business practice originated in software development, though both are being applied to organizational functions beyond software development. They’re not the same, but they’re not enemies. Using … [Read more...]

What is Shadow IT? Shadow IT Explained

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Shadow IT is a term that refers to all resources and applications, including but not limited to Cloud (SaaS, PaaS, IaaS), that are used in an organization without the approval of the organization’s IT department. These can be productivity applications, personal purpose applications or simply applications/ content that the company does not want … [Read more...]