Service Management Blog

BMC Helix ITSM Updates and Roadmap: AI ITSM

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BMC Software

As business evolves, so do our solutions. Get the inside scoop on the latest and upcoming innovations for BMC Helix ITSM, directly from the product leaders.


If you missed the BMC Exchange 2020 keynote you can watch it here.

BMC Helix ITSM Demo

BMC Helix combines ITSM and ITOM in a single platform to proactively discover, monitor, service, remediate, optimize, and deliver omni-channel experiences for IT and lines-of-business.

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From core to cloud to edge, BMC delivers the software and services that enable nearly 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
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About the author

BMC Software

BMC delivers software, services, and expertise to help more than 10,000 customers, including 84% of the Forbes Global 100, meet escalating digital demands and maximize IT innovation. From mainframe to mobile to multi-cloud and beyond, our solutions empower enterprises of every size and industry to run and reinvent their businesses with efficiency, security, and momentum for the future.