Scaled Agile Framework (SAFe) Explained

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The Scaled Agile Framework (SAFe) is a foundational platform that allows Agile to be scalable for enterprise systems and software. SAFe is the most commonly used version of a scaled agile framework and offers the same benefit to companies as Scrum does to Agile teams. The goal then is to align development to further business objectives. Similar to … [Read more...]

Service Integration and Management (SIAM) For Beginners

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There are few industries more demanding than IT when it comes to exceeding expectations. Tech startups and large businesses alike, feel the pressure to perform in innovative ways beyond industry standards as they navigate a competitive market. Oftentimes, this leads to outsourcing of services to provide value and savings to end users. Why All the … [Read more...]

Why Certify? The Top 5 Benefits of IT Certifications

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Earning IT certifications takes time and money, so it’s no wonder that people ask what they’ll get in return. But earning a certification has benefits beyond simply carrying a card in your wallet or posting a certificate on your wall. Here are five you can benefit from getting an IT certification. Prove Your Skills and … [Read more...]

IT Balanced Scorecard Explained: Using BSC for IT Performance

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The Balanced Scorecard is a management system that clarifies the strategy and vision of an organization, and then translates them into action that can be tracked. In simple terms, it’s a way of understanding how well the department or entire organization is doing. At first glance the balanced scorecard (BSC) can seem to be only a way of turning … [Read more...]

Asset Management Has Moved Beyond the “Bean Counting”

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There has been significant emphasis on corporate data and IT asset vulnerability in recent years due to the increase in cyber security threats. Some industries have regulations requiring companies to know what IT assets they have as well as track what they connect to in the effort to better protect critical infrastructures. However, to really … [Read more...]

DevOps vs Agile: What’s the Difference and How Are They Related?

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Agile and DevOps are buzzy theories that many organizations are eager to employ, but there is often some confusion or overlap between the two. Only one business practice originated in software development, though both are being applied to organizational functions beyond software development. They’re not the same, but they’re not enemies. Using … [Read more...]