What is Enterprise Output Management? EOM Explained

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  Enterprise Output Management (EOM) refers to the process by which enterprise organizations manage, format and distribute data created from operational applications. These include CRMs, banking systems, insurance information systems, ERPs, retail POS systems, accounting software and more. Sometimes categorized as middleware, this … [Read more...]

ITIL Change Advisory Board (CAB) Explained

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ITIL Change Management & the CAB In the ITIL framework, change management is one of the main processes of the Service Transition phase. Other processes that work in tandem with change management in the Service Transition phase include: Change evaluation Product management Application development Release management Service … [Read more...]

What Is A Software Defined Data Center?

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An increasing number of enterprises are realizing the benefits of utilizing cloud platforms to support employee productivity, collaboration and business innovation. The benefits of switching to the cloud are far-reaching and can include reduced operational costs, higher accessibility and lower maintenance. These technological advancements have … [Read more...]

Top 17 DevOps Conferences of 2018

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Whether you are looking to stay on top of emerging trends, hear from some of the top experts in the field, or network with other industry professionals, attending a DevOps conference is an excellent place to start. This list, freshly updated for 2018, will help you choose which conferences to put on your schedule. Each year, there are numerous … [Read more...]

ITIL Business Relationship Management Explained

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Business Relationship Management (BRM) is the part of the ITIL framework that deals with anticipating current and future customer needs. It is primarily defined in the Service strategy phase which contains the following major processes, aside from BRM: Service portfolio management Financial management for IT services Demand management … [Read more...]

IT Orchestration vs Automation: What’s the Difference?

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Automation is a buzzy topic in today’s IT world. Whether you work in IT or in another area of the business, you may hear about automating as a way of saving money, improving efficiencies, and removing inherent errors. Often, automation is a term that may be used only partially correctly. In this article, we’re clearing up the differences between … [Read more...]

The IT Skill Gap Explained

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Both employees and leaders in the IT field are familiar with the IT skills gap. For digital enterprises today, IT not only supports the business – it often is the business. The IT skills gap illustrates that companies sometimes have a difficult time finding, hiring, and retaining employees with the IT skills they need, to ensure quality … [Read more...]

What is Threat Remediation? Threat Remediation explained

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With the recent onset of ransomware plaguing the Internet, threat remediation has become an important piece of the cybersecurity puzzle for businesses who wish to protect their digital assets. But what exactly does threat remediation mean? What are the most effective methods for successful threat remediation? And how can organizations know if … [Read more...]

What is Parallel Testing? Parallel Testing Explained

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Software development demands that companies stay on top of current trends, innovate to predict future needs, and release software quickly and frequently. Delivered software must be useful, competitive, well-priced – and most importantly, the software must do what it sets out to do. All of this relies on software testing. Testing is necessary, … [Read more...]