Internet, connectivity and software technologies have raised customer expectations for service...
Author - Muhammad Raza
N, N+1, N+2, 2N, 2N+1, 2N+2, 3N/2 Redundancy Explained
For an IT service to be readily used for critical use cases, the service provider must employ...
How to Solve the IT Skills Shortage
IT skills shortage presents tangible risks to every business – especially since every company is a...
How Google is Using AI for Data Center Cooling
At the heart of all Google services, is a vast network of servers and computing resources that...
How and Why Cloud Customers Must Protect their Data
Cloud adoption has accelerated IT modernization through simplified scalability, reduced OpEx and...
ITSM Trends
ITSM is evolving at rapid pace in response to changing enterprise IT trends. Changing patterns in...
What is Disruptive Innovation?
Few terms have gripped business consciousness in the Silicon Valley as Disruptive Innovation. The...
What are Service Level Objectives? SLOs Explained
When IT workloads are moved from on-premise IT infrastructure to off-site cloud data centers, it’s...
Public Cloud vs Private Cloud vs Hybrid Cloud: What’s The...
Cloud computing spans a range of classifications, types and architecture models. The transformative...
What are the Hidden Costs of Cloud Adoption?
Conventional wisdom suggests that cloud computing, with its promise to trade high infrastructure...