Few terms have gripped business consciousness in the Silicon Valley as Disruptive Innovation. The...
Author - Muhammad Raza
What are Service Level Objectives? SLOs Explained
When IT workloads are moved from on-premise IT infrastructure to off-site cloud data centers, it’s...
Public Cloud vs Private Cloud vs Hybrid Cloud: What’s The...
Cloud computing spans a range of classifications, types and architecture models. The transformative...
What are the Hidden Costs of Cloud Adoption?
Conventional wisdom suggests that cloud computing, with its promise to trade high infrastructure...
What is ChatOps? A Brief Introduction
When we talk about silos and barriers between development, operations and customer support...
Introduction to Database Management Systems (DBMS)
Database refers to a collection of electronic records that could be processed to produce useful...
Why Incident Response Plans are Critical for IT
Data center downtime is a reality. The 2016 Ponemon Institute research report titled ‘Cost of Data...
10 Best TED Talks for Service Desk Professionals
Service desk and IT support professionals represent their organizations in times when customers are...
An Introduction to Shadow IT
Cloud computing has made it easier for IT users to bypass IT procurement protocols and access the...
Containers vs Virtual Machines: What’s The Difference?
Virtualization transformed networked computing in the early 70’s, paving way for unprecedented...