With the rapid growth of technology sector software, development teams are under constant pressure...
Author - Muhammad Raza
Software modernization: solutions, strategies, and examples.
Digital transformation requires being proactive. And modernizing software and applications is a...
The chief information security officer (CISO) role explained
Information security is a top concern for business organizations, as research finds that cyber...
Public vs Private vs Hybrid: Cloud Differences Explained
The term cloud computing spans a range of classifications, types, and architecture models. This...
OSI Model: The 7 Layers of Network Architecture
The OSI (Open Systems Interconnection) Model describes how networked systems communicate. It is a...
Observability vs Monitoring: What’s The Difference?
To aid with our understanding of observability vs monitoring let’s look at the evolution of the...
Mean Time To Resolve as a Service Desk Metric
The service desk is a valuable ITSM function that ensures efficient and effective IT service...
Service Level Agreement (SLA) Examples and Template
Most service providers understand the need for service level agreements (SLAs) with their partners...
SaaS vs. PaaS vs. IaaS: What’s the Difference and How to Choose
While a new era of artificial intelligence (AI) may currently dominate tech headlines, cloud...
What Makes Automation Intelligent?
When examining what makes automation intelligent, it is important to first differentiate between...