Are you a looking for ways to simulate expected pressure on your software, website or application? Load testing allows you to know if your software can handle the eventual demands from the numerous end users who will be using it. Load testing is one form of performance testing that involves applying ordinary stress on a software, application or … [Read more...]
IT Operations Blog
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Digital experience monitoring is rapidly becoming more relevant to most modern enterprises. They must provide multi-faceted digital experiences that consumers demand in order to keep their business. For example, we now have compute power in the palm of our hands with apps like Venmo, PayPal, and Akimbo, as well as with apps from most mainstream … [Read more...]
Most enterprises are undergoing rapid digital transformation to keep up with their competition by embracing innovation with new ways to deliver value at greater speeds and lower cost. For example, retail stores and banks are losing their brick and mortar for online digital experiences that delight customers with convenience and services that are … [Read more...]
When reporting a problem or requesting a service from IT, we make calls, send emails—or in most modern enterprises—go directly to a web portal to create a service ticket. Service tickets can also be auto-generated when something goes down such as an ATM machine, toll scanner, or some other Internet of Things (IoT) device. Property fields and … [Read more...]
Agile and DevOps are buzzy theories that many organizations are eager to employ, but there is often some confusion or overlap between the two. Only one business practice originated in software development, though both are being applied to organizational functions beyond software development. They’re not the same, but they’re not enemies. Using … [Read more...]
In an earlier post, Seth Paskin and I answered the question "What is AIOps?" in the following way: “AIOps refers to multi-layered technology platforms that automate and enhance IT operations by using analytics and machine learning to analyze big data collected from various IT operations tools and devices, in order to automatically spot and react … [Read more...]
In the always-on, competitive digital economy, a high-performance customer experience can mean the difference between business success and failure. However, today’s complex application ecosystem has made it increasingly difficult to ensure optimal performance across digital services and applications. Application performance management (APM), … [Read more...]
Don’t be caught off guard We've all experienced that moment when you send a valuable web link to a colleague, client, or prospect and they respond with “Oh, that link you sent me does not work.” No one likes to be caught off guard. We want to make sure that everything is ready for important circumstances. We hold fire drills to make sure we’re … [Read more...]
Moving infrastructure and apps to the cloud promises agility that better aligns resources to demand. There’s also a promise for cost savings depending on what you’re planning to do. However, if you do not manage the consumption of resources—especially in public clouds like Amazon Web Services (AWS) and Microsoft Azure—you could end up paying a … [Read more...]
Digital transformation has changed how we do almost everything. Our consumer expectations have evolved so that established services like banking now have mobile apps that work in the palm of our hands to win or keep our business. Hailing a ride or purchasing just about anything happens in seconds—the apps must run without a hitch. Optimizing for … [Read more...]