IT Operations Blog

IT Operations & ITOM are the foundation of Enterprise IT. Learn how to get in front of IT performance issues before they start at the BMC IT Operations Blog.

Learn about IT Operations Management at BMC.

What Hunches Will You Validate With Data in 2016?


For years, in IT, we have been very good at telling people what happened.  The tools and processes we’ve adopted as IT operations professionals, in central IT organizations, are designed to keep everything working while driving cost out of the equation.  We’ve served the business, with technology infrastructure, and when asked, we can most often … [Read more...]

Having Actionable Data All the Time for IT Operations


Decisions and Actionable Data for IT Operations Everyone in IT knows that data makes all the difference in making key decisions. Simply having the data is one thing. But what about having the actionable data you need right in front of you any time you need it? Managing IT services has gotten so complex that data streams of performance and … [Read more...]

IT Monitoring: The Second Is the New Minute


Modern applications dominate our daily actions from online reservations to transferring funds to purchasing merchandise to applying for a loan. These service apps must perform without delay, keeping in mind that the average time it takes for customers to abandon a web page has gotten much shorter over the years. As consumers, our expectations … [Read more...]

TrueSight Tech Short: What Is DevOps Anyway?

TrueSight Tech Short: What Is DevOps Anyway?

DevOps is a methodology, not a job function; it is a collaborative process for sharing the challenges faced by developers and operations engineers alike. There’s a trend to want to visualize and share the impact new code has on performance, and there’s a need for solutions that provide fine-grain visualization. In years past, developers often … [Read more...]

User Empowerment: Accelerating Innovation Without Jeopardizing Quality


HealthMEDX provides electronic medical records (EMR) solutions for long-term, post-acute, home care, and hospice providers. As vice president of infrastructure, one of my main objectives is to empower our end users—the physicians, nurses, clinicians, pharmacists, administrators, and executives who work at the facilities of our customers and their … [Read more...]

Big Data Analytics That Work Smarter, Not Harder


A friend of mine just opened a traditional brick and mortar business, reinvented on a digital foundation, and our conversations on this new venture frequently center on where to focus time and energy, when everything demands attention, all the time! I’ve come to realize that running a business in the digital economy, where everything is connected … [Read more...]

Digital Services: How Important Is the Need for Speed?

How important is the need for speed?

High-frequency trading (HFT) has become an interesting and controversial topic of discussion. And it’s a great example of how speed and agility are required for a competitive advantage in today’s digital economy. High-frequency trading is reliant entirely on computing speed with millions of dollars of daily revenue dependent on microseconds (a … [Read more...]