IT Operations Blog

IT Operations & ITOM are the foundation of Enterprise IT. Learn how to get in front of IT performance issues before they start at the BMC IT Operations Blog.

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Infrastructure Monitoring vs Management: What’s The Difference

Introduction / background “If you cannot measure it, you cannot improve it.” – Peter Drucker. This all too often misquoted phrase can be applied in a variety of ways. However, it is especially accurate when we are talking about infrastructure management. If we do not measure (monitor) the infrastructure then we certainly cannot improve (manage) it … [Read more...]

What Is IT Infrastructure and What Are Its Components?

IT infrastructure I like to think of infrastructure as everything from wall jack to wall jack. Thinking of infrastructure in this manner enables effective conversations with those who are less familiar with the various components. The term IT infrastructure is defined in ITIL v3 as a combined set of hardware, software, networks, facilities, … [Read more...]

Microservices Architecture: An Introduction to Microservices

Microservice architecture is a method of designing software systems which divides big software applications into many small services that can run independently. Each of the microservices has its own team working on it, so they are completely separated from each other. This allows every service to run its own unique process and communicate … [Read more...]

IT Infrastructure Manager Roles and Responsibilities

What Does an Infrastructure Manager Do? Summary The Infrastructure Manager is responsible for the design, installation, maintenance, and retirement of the systems and personnel that are at the core of an organization. The services under the responsibility of the Infrastructure Manager are typically the underpinning (or supporting) services that … [Read more...]

4 Use Cases to Automate the Gap with Service Process Orchestration

If you are an IT professional, you probably don’t need convincing of the benefits of automation. In fact, you probably have several tools in your environment that are delivering automation of one form or another right now. For many organizations, enterprise software tools for things such as configuration management, service desk management or IT … [Read more...]

Cloud Computing Assumptions for I&O Leaders Debunked

Cloud computing represents one of the most misunderstood yet valuable innovations in current IT and business strategies. As an I&O leader, it can be challenging to find the right mix of cloud computing capabilities, especially amidst the constant influx of information and solutions available to you. Cloud Computing Assumptions for I&O … [Read more...]

How To Build Better Virtualization Strategies

Thinking of virtualizing your infrastructure? Just launched a virtualization project? There are many benefits to virtualizing, but the complexity involved in rolling out these initiatives can be overwhelming for IT Operations. Virtualization is the fastest way to get started with your infrastructure and bring solutions to market. Enterprises use … [Read more...]