IT Operations Blog

IT Operations & ITOM are the foundation of Enterprise IT. Learn how to get in front of IT performance issues before they start at the BMC IT Operations Blog.

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The Zoo: What’s New in TrueSight Capacity Optimization 10.3?

The Zoo: What’s New in TrueSight Capacity Optimization 10.3?

Public and private clouds are now part of the IT resources in today’s modern data centers. But few organizations are prepared to plan and manage their use. The dynamic nature of clouds renders manual planning methods useless. Cloud services and their underlying infrastructure require a capacity management solution that provides visibility and … [Read more...]

How IT Ops Must Change to Power the Digital Enterprise with Data


How long have we been beating the “everything is changing faster than ever in enterprise IT” drum?  Forever, it seems. For so long, perhaps, that we’ve become numb to the reality that everything really is changing faster than ever in IT. The thing is, this statement was true yesterday, and last year, and the five years before that. It’s true today … [Read more...]

Capacity Planning: A Digital Balancing Act


Syncing Compute Resources and Service Demands Users of modern business applications expect digital experiences that are fast, secure, and flawless. Yet, the IT services running these apps are more complex than ever before as organizations scramble to keep pace by investing in public and private cloud services with hopes of securing cost reductions … [Read more...]

Virtualization Management Strategies & Benefits


Don’t Accelerate IT and Have Your Virtualization Strategies Backfire Virtualized computing environments have become the norm for many business processes. At a minimum, most small companies rely on cloud-based applications for email, web, and banking services. If you don’t have some form of virtualization, chances are you’re running a small … [Read more...]

Tech Short: Building Better Virtualization Strategies


Thinking of virtualizing your infrastructure? Just launched a virtualization project? There are many benefits to virtualizing, but the complexity involved in rolling out these initiatives can be overwhelming for IT Operations. Virtualization is the fastest way to get started with your infrastructure and bring solutions to market. Enterprises use … [Read more...]

What Happens When Big Data Becomes Bad Data?


Most competitive enterprises now use big data for business intelligence activities. For example, Facebook leverages its big data sets—in real time—to determine what ads to place in your sidebar while you’re checking your social feeds or updating your status. In another example, you probably receive emails from your service provider, such as … [Read more...]

IT Operations Analytics and the Power of Proactive Log Analysis

IT Operations Analytics

Remember having to package log files for IT to troubleshoot apps? Everything has changed. We now need complete visibility from anywhere. In the past, IT support received a trouble ticket from an unhappy end user and began troubleshooting the issue by asking the now, grumpier end user, to package their log files and send to the support center along … [Read more...]

Proactive End-User Experience Management: The ‘One to Many’ Approach


The evolution of all things digital is a topic we see revisited again and again. It is the platform from which we do business, interact with each other and engage with the world. It is truly ubiquitous in nature. As technology becomes increasingly ingrained into our daily lives, the underlying infrastructure – what makes all those applications and … [Read more...]

How to Unlock Enterprise IT Gridlock

Unlock Enterprise IT Gridlock

“We can get you a new virtual machine in about 6 weeks.” “Approval of a new data attribute is a standard 100 hours.” “One year and a million dollars.” How often do you find yourselves facing this conundrum? Why can coordinating resources between development and operations teams resemble Dhaka, Bangladesh (above) at rush hour? The reasons … [Read more...]