The LOB (line of business) is gaining a lot of power in IT decision making. Projects funded by non-IT technology owners reached 58.2% in North America in 2015 according to a recent IDC survey– eclipsing IT projects funded by IT itself. This trend has created a lot of organizational fear about Shadow IT – the LOB purchasing technology assets outside … [Read more...]
IT Operations Blog
IT Operations & ITOM are the foundation of Enterprise IT. Learn how to get in front of IT performance issues before they start at the BMC IT Operations Blog.
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What is a Software-Defined Data Center (SDDC)? Simply put: it is a secure facility where servers, networking devices, storage arrays, CPU, and security applications are virtualized and delivered as a service. Operators are seeking fully automated data centers of this type to achieve higher levels of scalability, flexibility, agility and … [Read more...]
Transaction security is a big deal Transactions are the building blocks of user experience for every application, for every digital business, everywhere in the world. A transaction is a like a game of ping pong between a client and a server. It’s a back and forth succession of receiving and sending data that, when successfully executed, makes up a … [Read more...]
Any team tasked with launching a new business critical application or service can appreciate the angst and anxiety that comes along with the excitement of a big launch. And regardless of how well DevOps and Agile philosophies and practices are embraced, performance testing is a critical step in the process of launching a new application or … [Read more...]
Today’s digital revolution spans more tiers, more locations, more data sources, more services, and more users—from more platforms than ever. With a click, a tap, or a swipe, performance expectations are just as critical for a user in a remote location as for someone accessing applications and resources straight from the corporate office. In … [Read more...]
The digital revolution touches every aspect of our lives. What we’re able to do with technology today is astounding. With a tap, voice command or gesture, we can access and do virtually anything. But as an IT pro or digital leader, you know the impact of the digital revolution on IT isn’t as simple as a tap, voice command or gesture. Since the … [Read more...]
You’ve probably heard the buzz phrase “single pane of glass” more times than you care to admit. It’s typically used to convey the benefits of an enterprise-level solution that unifies a bunch of data into a single dashboard interface. Questions to Ask When you are talking to someone extolling the virtues of their “single pane”, here are some … [Read more...]
For years, in IT, we have been very good at telling people what happened. The tools and processes we’ve adopted as IT operations professionals, in central IT organizations, are designed to keep everything working while driving cost out of the equation. We’ve served the business, with technology infrastructure, and when asked, we can most often … [Read more...]
Decisions and Actionable Data for IT Operations Everyone in IT knows that data makes all the difference in making key decisions. Simply having the data is one thing. But what about having the actionable data you need right in front of you any time you need it? Managing IT services has gotten so complex that data streams of performance and … [Read more...]
Modern applications dominate our daily actions from online reservations to transferring funds to purchasing merchandise to applying for a loan. These service apps must perform without delay, keeping in mind that the average time it takes for customers to abandon a web page has gotten much shorter over the years. As consumers, our expectations … [Read more...]