IT Operations Blog

IT Operations & ITOM are the foundation of Enterprise IT. Learn how to get in front of IT performance issues before they start at the BMC IT Operations Blog.

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Confessions of a “Hacker” and How to Protect Your Enterprise

In the Art of War, legendary strategist Sun Tzu speaks of the necessity of understanding your enemy – not just at a superficial level, but also to know how they think. If you had the chance to pick the brain of a hacker to learn more about how hackers work and what you can do about it, here’s what you would find. This individual – let’s call him … [Read more...]

Self-Service IT Thrives in the Clouds

IT services now sprawl from a wider range of resources to a wider range of audiences in most digital business environments—thanks to the cloud.  A lot of IT services are now offered with just three or four clicks on the Internet and a credit card to make it easier than ever. For example, let’s take a group of developers who have been tasked to … [Read more...]

High-tech Real-Time Monitoring Helps Snap Kitchen Keep Stores Stocked with Tasty, Nutritious Meals

If you’re craving a made-from-scratch meal featuring fresh, high-quality ingredients, one of Snap Kitchen’s 50 stores probably has just what you’re looking for. Each day we stock our shelves with a selection of tasty, healthy breakfasts, lunches, dinners, snacks, and beverages. If your dietary needs include gluten-free, dairy-free, vegetarian, … [Read more...]

The Importance of DCIM as a Foundation for Effective SDDC

What is a Software-Defined Data Center (SDDC)?  Simply put: it is a secure facility where servers, networking devices, storage arrays, CPU, and security applications are virtualized and delivered as a service. Operators are seeking fully automated data centers of this type to achieve higher levels of scalability, flexibility, agility and … [Read more...]

The Business Case for TLS 1.2 for Monitoring Data Transactions

Transaction security is a big deal Transactions are the building blocks of user experience for every application, for every digital business, everywhere in the world. A transaction is a like a game of ping pong between a client and a server. It’s a back and forth succession of receiving and sending data that, when successfully executed, makes up a … [Read more...]