IT Operations Blog

IT Operations & ITOM are the foundation of Enterprise IT. Learn how to get in front of IT performance issues before they start at the BMC IT Operations Blog.

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Concerns and Challenges of IT Leaders Considering AIOps Platforms

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In my role as Principal Solutions Marketing Manager for BMC’s TrueSight SaaS analytics and monitoring solutions, I’ve had the opportunity to talk with hundreds of customers this past year about Artificial Intelligence for IT Operations (AIOps). If you haven’t heard about AIOps before, check out this blog post and the Gartner Market Guide for … [Read more...]

AWS re:Invent 2017: Global Enterprises Take Center Stage

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Last month, Amazon Web Services (AWS) hosted their annual re:Invent conference that brought together over 40,000 IT professionals to connect with each other and cloud experts for collaboration and opportunities to learn more about AWS. As the leading vendor in public cloud services, many enterprises currently leverage AWS to provide the … [Read more...]

AIOps Leverages Natural Language Processing for Service Tickets

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As IT service delivery becomes more complex and dynamic, forward-thinking IT leaders are turning to Artificial Intelligence for IT Operations (AIOps). By leveraging machine learning and analytics on a big data platform, AIOps can help to resolve IT issues more efficiently and help to identify opportunities for automation. An AIOps platform that … [Read more...]

Why AIOps Needs Big Data and What That Means for You

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In our previous blog post explaining what “Artificial Intelligence for IT Operations” (AIOps) is, we presented the following graphic: In this blog post, we’ll go deeper into the Big Data layer, explain why it is essential for AIOps, provide a brief overview of big data evolution and discuss what this means for your AIOps … [Read more...]

What AIOps Products and Vendors Should You be Looking at?

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MLC Automation Robots

Gartner recently released their Market Guide for AIOps Platforms, which discusses what the AIOps software marketplace looks like and how Gartner believes Infrastructure and Operations (I&O) leaders should begin implementing their AIOps deployments over the next five years. Why it’s important AIOps stands for Artificial Intelligence for IT … [Read more...]

Controlling Cloud Costs a Top Priority at Microsoft Ignite

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Last month at Microsoft Ignite, thousands of IT professionals gathered in Orlando, FL to learn about the latest multi-cloud strategies. With over 600 sessions dedicated to IT Cloud Infrastructure, multi-cloud initiatives were at the forefront of attendee attention—including Microsoft Azure migration. This interest extended to our BMC booth as … [Read more...]

Announcing TrueSight 11

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Today, at our New York BMC Exchange event, we announced the release of TrueSight 11.0. I could not be more excited about what this delivers to our customers and the market. I’d like to thank the dozens of customers and partners that participated in our beta program and the entire global community that continues to help shape the future of IT … [Read more...]

Load Testing, Performance Testing and Stress Testing Explained

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Are you a looking for ways to simulate expected pressure on your software, website or application? Load testing allows you to know if your software can handle the eventual demands from the numerous end users who will be using it. Load testing is one form of performance testing that involves applying ordinary stress on a software, application or … [Read more...]

Digital Experience Monitoring Elevates IT Operations

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Digital experience monitoring is rapidly becoming more relevant to most modern enterprises. They must provide multi-faceted digital experiences that consumers demand in order to keep their business. For example, we now have compute power in the palm of our hands with apps like Venmo, PayPal, and Akimbo, as well as with apps from most mainstream … [Read more...]