Digital transformation has changed how we do almost everything. Our consumer expectations have evolved so that established services like banking now have mobile apps that work in the palm of our hands to win or keep our business. Hailing a ride or purchasing just about anything happens in seconds—the apps must run without a hitch. Optimizing for … [Read more...]
IT Operations Blog
IT Operations & ITOM are the foundation of Enterprise IT. Learn how to get in front of IT performance issues before they start at the BMC IT Operations Blog.
Learn about IT Operations Management at BMC.
Clouds—A playing field for innovation For years, we’ve been innovating with cloud technologies. Within minutes we spin up infrastructure that is publicly accessible to users across the globe for just about any web-based application or service. The promise of agility and lower cost drives many innovators to self-provision cloud resources instead … [Read more...]
What is Docker Monitoring? Docker Monitoring is the activity of monitoring the performance of microservice containers in Docker environments. Monitoring is the first step towards optimizing and improving performance. TrueSight from BMC provides real-time visualizations and alerts on Docker microservices enabling you to resolve performance … [Read more...]
Dealing with the ongoing massive volume of events that arrive daily can be tedious, error-prone, and costly. Just ask “Jerry.” He’s an operator who comes to work each day at 8 a.m., carrying his coffee cup that only gets washed every few days. After all, who has the time to clean a coffee cup when being bombarded by nonstop events that need to be … [Read more...]
BMC's TrueSight Capacity Optimization is a best-in-class tool that aligns IT resources, including your Hadoop infrastructure, with service demands and business priorities, resulting in on-time service delivery and optimized costs. User reviews, analyst reports, and customer stories are important to consider when evaluating IT solutions. This … [Read more...]
According to Gartner, IT Operations personnel (IT Ops) are in for a major change over the next few years. This change is driven by frustration with traditional IT management techniques, methods that enterprise IT Ops teams see as unable to cope with digital business transformation. Gartner predicts we will see a significant change in current IT Ops … [Read more...]
It's not uncommon for performance monitoring strategies to leverage thresholds to alert operators when certain metrics for key performance indicators (KPIs) go outside what is generally considered acceptable for IT apps and services to run smoothly. To better understand this, consider when an app on your computer starts consuming a lot of memory … [Read more...]
Headquartered in Siena, Italy, Banca Monte dei Paschi di Siena (MPS) has been operating continuously since 1472, making it the world’s oldest bank. Today, MPS has more than 25,000 employees serving four million customers through more than 2,000 branches. Two years ago, we introduced Widiba, a new Internet banking presence supporting more than … [Read more...]
Introduction / background “If you cannot measure it, you cannot improve it.” – Peter Drucker. This all too often misquoted phrase can be applied in a variety of ways. However, it is especially accurate when we are talking about infrastructure management. If we do not measure (monitor) the infrastructure then we certainly cannot improve (manage) it … [Read more...]
IT best practices help businesses improve their services and security while maximizing the value of their investments. This roundup covers best practices from cloud to mainframe and beyond. According to Gartner, an IT best practice is “a group of tasks that optimizes the efficiency (cost and risk) or effectiveness (service level) of the business … [Read more...]