The BMC Beat

This blog was created to share the insiders' view about what’s happening across BMC, including news, interviews and stories curated by our Global Communications team. Yes, we’ll talk about products from time to time, but our focus will be on the people and ideas and insights behind our business — and the dynamic markets where we play. We hope to make this a discussion, so share your feedback with us here and/or via Twitter, LinkedIn, or Facebook. Or you can hang with us on YouTube, SlideShare and Google+.

Customer Voices: Spark Ventures’ Remedyforce Adoption

sparkventureslogo

Spark Ventures is creating fantastic new digital experiences for its customers in New Zealand, and it has set up a number of exciting new businesses from video-on-demand to WiFi and cloud computing that all provide savings and quality service to its customers. The BMC Beat recently set down with Peter Yates, head of operations and platform delivery … [Read more...]

IT Management – the Power behind Digital Transformation

The Power behind Digital Transformation

I’m pretty sure that by now you are acutely aware of just how important IT management is to the success (or otherwise) of the new digital world. All of that shiny, miraculous technology and the new ways of working that come with it would grind to an ugly halt pretty quickly if people like you weren’t actively managing the related services. Your … [Read more...]

Morningstar’s Cloud Transforms the Business

Morningstar is the 2014 BMC Cloud Innovator of the Year

Adopting new technologies and integrating them with its product offerings is almost an obsession at Morningstar, Inc. However, Andrew Watts, Morningstar’s IT director, makes it clear that Morningstar isn’t interested in technology for technology’s sake. Before embracing any new technology, IT always asks two questions: What will this new … [Read more...]

Vodafone Enables Service Excellence

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Fundamentally transforming the way people and organizations think about and use their technology is key to a major IT initiative undertaken by Vodafone. “We wanted to deliver a “best-in-class” solution to all Vodafone employees and reach a level of service excellence that could be demonstrated to our customers," said Karine Brunet, head of IS … [Read more...]

Winners and Losers among Super Bowl Ads

ETrade Baby Ad

It’s Super Bowl weekend, and while most will have their eyes on the game, some tune in for the ads. During his storied career, BMC Chief Marketing Officer Nick Utton was responsible for popular Super Bowl ads including the “E-Trade baby” and “MasterCard Priceless” ads. Nick joined Deirdre Bolton from Fox Business to discuss some of the winners and … [Read more...]