The BMC Beat

This blog was created to share the insiders' view about what’s happening across BMC, including news, interviews and stories curated by our Global Communications team. Yes, we’ll talk about products from time to time, but our focus will be on the people and ideas and insights behind our business — and the dynamic markets where we play. We hope to make this a discussion, so share your feedback with us here and/or via Twitter, LinkedIn, or Facebook. Or you can hang with us on YouTube, SlideShare and Google+.

User Empowerment: Accelerating Innovation Without Jeopardizing Quality


HealthMEDX provides electronic medical records (EMR) solutions for long-term, post-acute, home care, and hospice providers. As vice president of infrastructure, one of my main objectives is to empower our end users—the physicians, nurses, clinicians, pharmacists, administrators, and executives who work at the facilities of our customers and their … [Read more...]

Transforming a Telco with Digital Services


A little more than two years ago, our company began a major transformation from a traditional telecommunications company — New Zealand’s largest — to a provider of digital services that includes communications, entertainment, and cloud computing services. We even changed our name from Telecom New Zealand to Spark. It was a critical … [Read more...]

Getting Things Right on the Front & Back Ends of IT Service Management Architecture


IT’s challenge is to meet user expectations despite the growing number and complexity of the services we deliver, the increasing number and mobility of users, and the diversity of user devices. To meet that challenge, I have found you must pay attention to both the front-end and the back-end architecture of the IT service management (ITSM) … [Read more...]

Q&A: The Digital Workplace with Robin Purohit


The digital workplace is a new environment, designed around the needs and rhythms of the Millennial workforce. Here IT must transform itself into a service broker, providing employees with mobile, personalized and context-aware self-service that rivals Uber and iTunes. Below is an excerpt from an interview with Robin Purohit, president of BMC’s … [Read more...]

The Evolution of American Football and Mainframe IT


I like sports of all types…baseball, basketball, ice hockey—and American football. I was thinking about the evolution of football strategies and realized there are a lot of parallels between the way football teams have had to change and adapt, and the impact of digital engagement on mainframe IT management. You might think about football’s offense … [Read more...]

Sandwiches Go Digital


Travel just about anywhere in the world — from Guatemala to Guam, Sri Lanka to Sweden, the United Kingdom to the United States to the United Arab Emirates — and most likely you’ll run across the familiar SUBWAY® logo. With more than 44,000 restaurants in 110 countries, SUBWAY is the largest restaurant chain in the world. In every one of our … [Read more...]

Accelerating Innovation in the Digital Enterprise


With BMC Fellow Doug Mueller As the world of IT continues to rapidly evolve and transform, it is critical for businesses to embrace new ways of managing technology. A perennial advocate of IT operations teams and the customer experience, BMC recently announced Digital Enterprise Management. Created with the help of analysts and customers, … [Read more...]