The BMC Beat

This blog was created to share the insiders' view about what’s happening across BMC, including news, interviews and stories curated by our Global Communications team. Yes, we’ll talk about products from time to time, but our focus will be on the people and ideas and insights behind our business — and the dynamic markets where we play. We hope to make this a discussion, so share your feedback with us here and/or via Twitter, LinkedIn, or Facebook. Or you can hang with us on YouTube, SlideShare and Google+.

Bimodal IT


During our company’s 200+ year history, we have successfully navigated many insurance industry changes. Today, however, the rate of change is breathtaking. Consumer expectations are forcing companies like ours to eliminate cumbersome paperwork that takes days or weeks to process and simplify complicated policy terms that come across as … [Read more...]

Getting Things Right on the Front & Back Ends of IT Service Management Architecture


IT’s challenge is to meet user expectations despite the growing number and complexity of the services we deliver, the increasing number and mobility of users, and the diversity of user devices. To meet that challenge, I have found you must pay attention to both the front-end and the back-end architecture of the IT service management (ITSM) … [Read more...]

The Evolution of American Football and Mainframe IT


I like sports of all types…baseball, basketball, ice hockey—and American football. I was thinking about the evolution of football strategies and realized there are a lot of parallels between the way football teams have had to change and adapt, and the impact of digital engagement on mainframe IT management. You might think about football’s offense … [Read more...]

Sandwiches Go Digital


Travel just about anywhere in the world — from Guatemala to Guam, Sri Lanka to Sweden, the United Kingdom to the United States to the United Arab Emirates — and most likely you’ll run across the familiar SUBWAY® logo. With more than 44,000 restaurants in 110 countries, SUBWAY is the largest restaurant chain in the world. In every one of our … [Read more...]

Accelerating Innovation in the Digital Enterprise


With BMC Fellow Doug Mueller As the world of IT continues to rapidly evolve and transform, it is critical for businesses to embrace new ways of managing technology. A perennial advocate of IT operations teams and the customer experience, BMC recently announced Digital Enterprise Management. Created with the help of analysts and customers, … [Read more...]

Harnessing the Power of the Digital Services River


Digital services are rushing like a river into all corners of today’s enterprises, dramatically changing our customers’ worlds. The upstream feeders of the river are becoming more numerous, varied, and dispersed. The number and variety of digital service sources available from both in-house data centers and third parties seem almost limitless — and … [Read more...]

Digital Enterprise Management – A New Paradigm


If you are anything like me, and chances are that you are, you no longer talk to people you don’t know. Sure, maybe it’s the result of the childhood lesson “don’t talk to strangers,” but the more likely scenario is that you have become accustomed to tapping a digital icon when you have personal business to attend to. The way I interact with … [Read more...]

Capacity Planning: A Digital Balancing Act


Syncing Compute Resources and Service Demands Users of modern business applications expect digital experiences that are fast, secure, and flawless. Yet, the IT services running these apps are more complex than ever before as organizations scramble to keep pace by investing in public and private cloud services with hopes of securing cost reductions … [Read more...]