Shawn Jaques

Shawn Jaques

Shawn Jaques is a Director of Marketing at BMC, driving marketing and content strategy and execution for Security Operations solutions. These solutions span the DevOps, SecOps, Cloud Management and IT Automation markets. Shawn has over 17 years in enterprise software at BMC and other organizations through a variety of roles including marketing, product management and strategy. Shawn has also been a strategy consultant and financial auditor for seven years and has an MBA from The University of Texas at Austin and a BS from the University of Montana. He lives in Colorado and enjoys running, skiing, fly-fishing and other outdoor activities.

Event Triage and Remediation Made Easy – Just ask Jerry.

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Dealing with the ongoing massive volume of events that arrive daily can be tedious, error-prone, and costly. Just ask “Jerry.” He’s an operator who comes to work each day at 8 a.m., carrying his coffee cup that only gets washed every few days. After all, who has the time to clean a coffee cup when being bombarded by nonstop events that need to be … [Read more...]

4 Use Cases to Automate the Gap with Service Process Orchestration

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If you are an IT professional, you probably don’t need convincing of the benefits of automation. In fact, you probably have several tools in your environment that are delivering automation of one form or another right now. For many organizations, enterprise software tools for things such as configuration management, service desk management or IT … [Read more...]

Cloud Security Trends to Watch in 2017

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We all know that cloud use keeps getting bigger, which puts greater pressure on organizations to beef up their IT security and achieve greater control over this explosive growth.. How big is this growth? According to a leading industry analyst, the public could services market will grow 17 percent in 2016 and reach $208.6 billion, with IT … [Read more...]

Four Essential Tips for Cloud Security

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The frenetic pace and growth of digital business impacts the way companies are using the cloud to reduce costs, increase agility, and deliver services faster.  At the same time, news of security breaches are becoming commonplace, impacting the brand equity of organizations. Security is not only seen as a threat to cloud initiatives – it’s also an … [Read more...]

Service Desk Automation as the Ultimate Universal Remote Control

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Picture this. You’re sitting comfortably on the couch, ready to enjoy some snacks and watch your favorite program. You grab one remote and turn on the TV. But your viewing experience requires multiple remotes to operate the TV, DVR, and sound system.  Unfortunately, the cable remote is nowhere to be found. After a few minutes of searching, you … [Read more...]

A Look at Trends in DevOps, Continuous Delivery, and the Cloud

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How well your DevOps teams collaborate can make a big impact on digital business and your company’s bottom line. In fact, according to research by Enterprise Management Associates (EMA), companies that rated their DevOps interactions as excellent or above average were more than 10 times as likely to have experienced double-digit revenue growth … [Read more...]

Today’s Enterprises Need Application-Centric Clouds

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Organizations that aren’t able to move quickly to address customer needs or competitive threats, risk customer and business loss to more agile competitors.  Examples of digital disruptors replacing long standing business models usually include companies like Uber taking on Taxis or Netflix taking on video rentals, but it really transcends … [Read more...]

BMC Software at Cloud Expo 2016 in NY

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BMC is thrilled to be a Silver Sponsor of Cloud Expo 2016. This year marks SYS-CON's 18th annual Cloud Computing Expo, which will take place June 7-9 at the New York Javits Center. This compelling, world-class conference is one of the premier industry showcases on the East Coast and features the brightest, most well-respected thought leaders and … [Read more...]