Patrick Campbell

Patrick Campbell

Patrick T. Campbell has spent his 20+ year career equally between Application and Network Performance Management and K-12 Education. As a Technical Marketing Engineer, he began his career in IT at InfoVista as a Technical Trainer, followed by Raytheon Solipsys, OPNET Technologies (Riverbed Technology), and now BMC Software. In K-12 Education, he taught mathematics at Drew College Preparatory School for seven years and then worked at the University of Maryland Baltimore County (UMBC) as a Mathematics and Science Professional Development Program Co-Director for International Teacher-Scholars from Egypt for another two. Passionate about learning, he has presented at OPNETWORK and at NAIS Teacher Conferences. Patrick received a B.S. in Industrial and Management Systems Engineering from Penn State, and has a Master’s Degree in Human Resource and Behavioral Science from Johns Hopkins University.

IT Infrastructure Capacity: Optimizing for Digital Maturity

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Digital transformation has changed how we do almost everything. Our consumer expectations have evolved so that established services like banking now have mobile apps that work in the palm of our hands to win or keep our business. Hailing a ride or purchasing just about anything happens in seconds—the apps must run without a hitch. Optimizing for … [Read more...]

Multi-Cloud Best Practices: How IT Ops Can Champion

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Clouds—A playing field for innovation For years, we’ve been innovating with cloud technologies. Within minutes we spin up infrastructure that is publicly accessible to users across the globe for just about any web-based application or service. The promise of agility and lower cost drives many innovators to self-provision cloud resources instead … [Read more...]

Reduce MTTR: Machine Learning to the Rescue

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It's not uncommon for performance monitoring strategies to leverage thresholds to alert operators when certain metrics for key performance indicators (KPIs) go outside what is generally considered acceptable for IT apps and services to run smoothly. To better understand this, consider when an app on your computer starts consuming a lot of memory … [Read more...]

Self-Service IT Thrives in the Clouds

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IT services now sprawl from a wider range of resources to a wider range of audiences in most digital business environments—thanks to the cloud.  A lot of IT services are now offered with just three or four clicks on the Internet and a credit card to make it easier than ever. For example, let’s take a group of developers who have been tasked to … [Read more...]

Having Actionable Data All the Time for IT Operations

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Decisions and Actionable Data for IT Operations Everyone in IT knows that data makes all the difference in making key decisions. Simply having the data is one thing. But what about having the actionable data you need right in front of you any time you need it? Managing IT services has gotten so complex that data streams of performance and … [Read more...]

IT Monitoring: The Second Is the New Minute

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Modern applications dominate our daily actions from online reservations to transferring funds to purchasing merchandise to applying for a loan. These service apps must perform without delay, keeping in mind that the average time it takes for customers to abandon a web page has gotten much shorter over the years. As consumers, our expectations … [Read more...]