Kim Olds Abner

Kim Olds Abner

I have been with Anne Arundel County Public Schools for 18 years. 17 of those 18 years have been serving as the Remedy/BMC administrator, developer, and support. In addition to my roll with Remedy, I am a Sr. User Support Specialist serving as 3rd level technical support at our Help Desk, on various projects in our technology department and work with other groups in technology to refine our processes to be more streamlined. I live on the Eastern Shore of Maryland and have a husband, step-son, 2 dogs, a cat, and chickens. I am a member of the local Lions Club and enjoy serving the community, golfing, kayaking, and gardening. I also serve as a part time travel agent to feed my addiction to travel.

Staying at the Forefront of Digital Learning at Anne Arundel County Public Schools with the Help of Remedy ITSM

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A lot has changed since the early 1990s when Anne Arundel County Public Schools (AACPS) first began integrating computers into its K-12 classrooms. Providing computers in instructional settings was a key element of our technology plan for helping our students acquire Maryland’s Skills for Success. As forward-looking as our technology plan was, … [Read more...]