Charles Betz

Charles Betz

As the principal and CEO of Digital Management Academy LLC, a training, advisory, and consulting firm focused on Lean and empirical approaches to managing the “business of IT,” Charlie Betz brings extraordinary range and insight into the problems of IT management at scale. He is an expert consulting enterprise architect, capable of facilitating discussions with the most senior stakeholders and driving outcomes. Charlie recognizes the critical importance of the Agile, Lean, and DevOps movements for IT and applies this perspective throughout his coaching, consulting and advisory work. He is author of The Architecture of IT Management and co-author of several works with Lean collaborators and for ISACA’s COBIT. Charlie was also invited to the IT4IT Consortium Strategy Board and led the IT4IT transition to an open standard as The Open Group IT4IT Forum. Learn more from Charles here:

ITIL and DevOps: Differences & Frameworks Working Together

With the rise of Agile and DevOps, what becomes of ITIL®? Gene Kim, the author of The Phoenix Project (along with Keven Behr & George Spafford), states: “ITIL and ITSM still are best codifications of the business processes that underpin IT Operations, and actually describe many of the capabilities needed in order for IT Operations to support … [Read more...]

How to Unlock Enterprise IT Gridlock

“We can get you a new virtual machine in about 6 weeks.” “Approval of a new data attribute is a standard 100 hours.” “One year and a million dollars.” How often do you find yourselves facing this conundrum? Why can coordinating resources between development and operations teams resemble Dhaka, Bangladesh (above) at rush hour? The reasons … [Read more...]

Docker 101: An Introduction

Part of our series on Docker. Check out How to Introduce Docker Containers in Enterprise, Docker Production Deployment Security Considerations, and Top 4 Docker Management Tips I’ve been working with Vagrant over the past few months, and recently started investigating Docker hands-on in my lab. Both container technologies are impressive and … [Read more...]