BMC Helix Intelligent Integrations Starter Service
9 CREDITS
What you get:
BMC will perform the following in one environment:
- Conduct a workshop to provide Customer with an overview of the out of the box integration selected and review all required configuration information
- Configure one out-of-the-box integration in BMC Helix Intelligent Integration
- Create up to five normalization policies for new events in BMC Helix Operations Management
- Create one panel in BMC Helix Dashboards aligned to the integration
- Prepare Solution Design Document
- Prepare Construction Document
- Assist Customer with functional testing
Customer will be responsible for:
- Conducting functional testing
- Identifying the out-of-the-box integration to be configured in BMC Helix Intelligent Integrations
- Providing subject matter expert with access to the source monitoring tool
- Providing BMC consultants with valid access to all BMC Helix services that are required to implement the integration
- Provide all service accounts required to configure the integration
- Performing any configuration required on the Integration Source
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
- Solution Design Document
- Construction Document
Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.
Pre-requisites:
Customer must:
- Customer must have valid subscriptions for all BMC Helix services required for the integration
- Customer should provide the networking configuration required
- Customer must have identified the out-of-the-box integration to be configured from the list located here
- Customer must supply credentials with the required permissions for both the source and the target services (as required)
- Customer is responsible for having all the knowledge about how to configure all the non-BMC products
Additional information:
- Estimated Duration: 6 days
- In-scope Product: BMC Helix Intelligent Integrations, BMC Helix Operations Management
- Service Type: Deployment
- Availability: Active
- Success Service Code: INTI_STRT_0001
- Date Last Updated: 06/22/2023
Related Resources:
Self-service:
Additional BMC Services:
As part of your ongoing adoption and extension of BMC capabilities and solutions, the following services complement this one: