Industry Topics Workload Automation Blog

Forrester Study Explores the Total Economic Impact of Control-M for Financial Services

2 minute read
Jay Blinderman

If you’ve ever watched the classic comedy-drama sports movie Jerry Maguire, you’re familiar with the phrase, “Show me the money.” And that’s exactly what Forrester does in a new study that provides an in-depth look at the business benefits and total economic impact (TEI) of Control-M software from BMC. The commissioned study conducted by Forrester Consulting on behalf of BMC describes how large financial organizations can increase reliability and productivity of digital business services while saving an average of more than $6 million over a three-year period with Control-M.

The study is based on interviews Forrester conducted with four financial services organizations about their experiences before and after using Control-M software. The metrics reflect savings for a composite organization based on characteristics of the companies in the report. Control-M enabled the organization to reduce batch service labor and operational costs, improve workload error remediation productivity, develop process efficiencies, meet service levels, and more. These capabilities are critical as companies strive to meet the demands of digital business growth.

In this study, you’ll get details on business benefits along with a TEI framework to help identify the types of savings that could apply to your enterprise. Here are a few highlights:

Before Control-M:

The organizations had multiple disparate job scheduling approaches with limited transparency into the dependencies across their batch environments. They missed SLAs and struggled with scaling batch processing to meet growth requirements.

After Control-M:

Became more efficient, grew batch processing, and improved SLA’s without increasing headcount. In fact, one organization increased its batch services environment from 1.2 million executions per month to 2.2 million without increasing headcount.

The study showed how the composite organization could expect to see the following results over three years:

  • Improve workload error remediation, resulting in savings of more than $3.6 million
  • Reduce batch service labor and operational costs by nearly $1.15 million
  • Gain more than $1.2 million in additional productivity savings related to work process efficiencies, regulatory reporting, and batch service support tickets

Customer Comments:

“We’re not just meeting the demands of what the organization has today — we’re actually going out and making ourselves better and we’re able to do that with the staff that we have. So I think that if we didn’t have BMC, we wouldn’t have been allowed to create the new group that we’ve created.”

“…We’ve seen probably a good 30% decrease in support requests, if not more. In addition, business users have better visibility into their applications and how they impact downstream processing.”

Forrester Study: Measuring the Total Economic Impact of Control-M

Find out how much you can save through enterprise workload automation ›

These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

See an error or have a suggestion? Please let us know by emailing

Business, Faster than Humanly Possible

BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.
Learn more about BMC ›

About the author

Jay Blinderman

Jay Blinderman is Director, Solutions Marketing, for the Digital Business Automation division at BMC. Prior to joining BMC, Jay held senior level roles in sales, business development, product management and marketing for B2B and B2C Fortune 500 companies. Jay holds a B.S. in Journalism from Texas A&M University.