Author - Charles Betz

Service Management Blog

ITIL vs DevOps: What’s The Difference?

6 minute read

With the rise of Agile and DevOps, what becomes of ITIL®? Gene Kim, the author of The Phoenix...

IT Operations Blog • DevOps Blog • The BMC Beat Blog

How to Unlock Enterprise IT Gridlock

4 minute read

“We can get you a new virtual machine in about 6 weeks.” “Approval of a new data attribute is a...

Multi-Cloud Blog

Docker 101: An Introduction

3 minute read

Part of our series on Docker. Check out How to Introduce Docker Containers in Enterprise, Docker...

Charles Betz

As the principal and CEO of Digital Management Academy LLC, a training, advisory, and consulting firm focused on Lean and empirical approaches to managing the “business of IT,” Charlie Betz brings extraordinary range and insight into the problems of IT management at scale. He is an expert consulting enterprise architect, capable of facilitating discussions with the most senior stakeholders and driving outcomes.
Charlie recognizes the critical importance of the Agile, Lean, and DevOps movements for IT and applies this perspective throughout his coaching, consulting and advisory work. He is author of The Architecture of IT Management and co-author of several works with Lean collaborators and for ISACA’s COBIT. Charlie was also invited to the IT4IT Consortium Strategy Board and led the IT4IT transition to an open standard as The Open Group IT4IT Forum. Learn more from Charles here: http://www.lean4it.com.