Identify, analyze, and resolve service problems faster
TrueSight Operations Management is an analytics-driven performance management solution that proactively identifies and resolves availability and performance problems across hybrid IT environments. Industry-leading event management technology prioritizes events allowing IT Operations to focus on what matters most to the business.
- Solve problems faster with probable cause analysis.
- Simplify trouble shooting with automated log analysis.
- Lower cost and complexity with a simplified toolset.
- Increase service availability by finding and fixing problems early.
- Boost efficiency by automating manual tasks.
A holistic solution for IT performance and availability
Streamline performance management with a consolidated platform for physical and virtual environments.
Discover behavioral and performance trends for applications and components.
Indexed data logs
Correlate structured and unstructured data from multiple sources.
Monitor application transactions associated with end-user requests.
Automated processes and workflows
Improve productivity and minimize risk by automating routine, administrative tasks.
Self-learning solution recognition
Remember successful service resolution patterns and automatically apply them to situations arising in real-time.
Real-time root cause analytics
Isolate, prioritize and fix problems where they start.
Measure the real-time performance of business applications to pinpoint degradation issues.
Prioritize IT operations actions based on key performance indicators, service level objectives, and end-user response times.
Pre-built knowledge modules
PATROL knowledge modules for TrueSight come pre-built with application-specific intelligence for better monitoring.
Take a deeper dive into TrueSight Operations Management
BMC TrueSight Infrastructure Management incorporates network, infrastructure and data change information and service modeling to offer the earliest, most accurate detection, diagnosis, prioritization, and resolution of service impacts in the industry today.
Simplify and consolidate event and impact management, improve service performance and availability, reduce operational costs, and minimize business risk.
"We want to take a predictive approach to responding to looming issues and TrueSight Operations Management helps us with that...We’re automating corrective action so that we don’t have to manually intervene to resolve issues.”— Vinod Cheriyan, DevOps Architect, BMC IT
Stay ahead of service issues with more TrueSight products
BMC TrueSight App Visibility Manager is a complete application performance management solution. No matter where your applications are hosted, get real-time, end-to-end visibility from an end user transaction to a single line of code.
BMC TrueSight Middleware Management solutions stop potential middleware problems before they can cause disruptions, with real-time monitoring, easy object administration, and thorough transaction tracing.
BMC TrueSight Capacity Optimization helps companies remain competitive by optimizing IT while minimizing risks. It provides capacity and cost visibility, supports effective decision-making on IT investments, and enables IT agility.
Automatically generate incidents and route them to your service desk whenever performance issues are detected, using the BMC Service Resolution Smartflow cross-product solution.