Automated Remediation

Even the most sophisticated intelligence falls flat in the absence of action. In enterprise IT environments, action can be delayed by numerous impediments, from knowledge silos to the availability of teams in different time zones.  The automated remediation tool allows you to centralize intelligence and put it into action without wasting time or lifting a finger.

The first step is to create a policy-driven automation script to address a known issue that may potentially reoccur. You can write the script in the tool of your choice.

Next, associate the script with the conditions that should trigger it to run. The criteria can include the development of a specific type of issue developing, such as an outage, or reaching a specified level of resource saturation. Because events are controlled by policy, there is no need to learn coding to create these automation policies.

Finally, set the automation to run on-demand when the specified conditions are met, and gain more time to focus on strategically important work.