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BMC Remedyforce: Fundamentals for Administrators – Part 1 (WBT)

This course explains the concepts and procedures related to the administration and configuration of BMC Remedyforce. These concepts and procedures will help Administrators to use the application and configure the essential settings for an organization.

Major release:

Remedyforce

Good for:

Administrators

Course Delivery:

Self Paced | 2.00 hours

Course Modules

  • Configuring Users and Queues
    • Lesson 1: Configuring Users and Assigning Licenses
    • Lesson 2: Managing Profiles and Passwords
    • Lesson 3: Configuring Queues