BMC Helix delivers the critical capabilities required by today’s HR organizations

Integrated case management
HR requires a foundation that will intelligently grow, scale, and adapt to the evolving needs of the workplace. BMC Helix provides the core features for modern HR service management and intelligent ways of delivering innovative services while delivering exceptional employee experiences.
- Integrated HR case management
- Robust knowledge base
- Personalized search
- Intelligent service capabilities
- HR document management
- Document templates and solution integrations
- Unified service catalog
- Transition management
- Workflows
- Satisfaction surveys
- Service level agreement (SLA) configurations