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BMC Software Partners with Poly Miwin to Build China’s First Cloud Platform For Digital Service Management

BMC’s Remedy OnDemand cloud service officially enters the Chinese market, helping domestic businesses accelerate their digital transformation

BEIJING – October 27, 2016 – BMC, the global leader in IT solutions for the digital enterprise, today announced a partnership whereby Poly Miwin, a leading Chinese provider of cloud-based mobile information security solutions, will become BMC’s exclusive strategic cloud computing partner in China. The two companies will jointly build the first public cloud platform for Digital Service Management (DSM) enabling Chinese businesses to leverage BMC’s Remedy OnDemand service to reduce operating costs, improve operational efficiency, and enhance their competitiveness.

Through this partnership, BMC China will license Poly Miwin to operate BMC's leading Remedy OnDemand cloud service in China, into which Poly Miwin will fully integrate its existing business Mobile Management cloud services. The joint solution will provide enterprises with a full suite of business cloud services, from mobile management to IT management, on a unified cloud platform offered as SaaS.

As demand for cloud services continues to grow, an increasing number of companies worldwide are turning to BMC's DSM solutions, with new orders for BMC’s flagship Remedy platform growing more than twenty percent from last year at this time. In China, BMC’s IT service management (ITSM) business has experienced rapid growth in a range of industries, particularly in the medical, financial, retail, telecommunications, manufacturing, and government sectors. BMC’s Remedy OnDemand is an ideal complement to the market-leading Remedy IT Service Management Suite, providing all the benefits of the Remedy solution in a cloud-based platform with anytime, anywhere access to a self-service desk, change and release management, asset and service level management tools, and more.

Zhenbang Wen, founder of Poly Miwin, explained, “Over the next three years, all companies will accelerate their transition to cloud computing in a wide range of fields. This strategic cooperation between Poly Miwin and BMC brings the first end-to-end ITSM cloud service platform based on a SaaS model to the Chinese market, empowering companies to support their rapidly changing business and manage an ever-growing corporate cloud infrastructure effectively and efficiently.”

Poly Miwin’s flagship product, PolyEMM, is a cloud-based business mobile information security platform that combines mobile device security management (MDM), mobile application security management (MAM), mobile content security management (MCM), and mobile email management (MEM). Widely used in a range of industry sectors including government finance, medical, and education, PolyEMM enables companies to establish safe workspaces for enterprise mobile devices and provide employees with secure access to corporate applications and data from their mobile devices. In 2016, Poly Miwin launched the first mobile-trusted access cloud platform for businesses in China, extending its portfolio of enterprise services to the mobile secure access space using mobile endpoint security, and paving the way for unified cloud management from mobile terminals to business cloud services.

“Business users continue to increase their use of public and hybrid cloud solutions, seeking to benefit from the substantial opportunities they offer in the digital age. Remedy OnDemand has all the benefits of the cloud plus the flexibility of a solution that is tailored to meet the needs of our enterprise customer,” said Keith Chan, BMC General Manager for Greater China. “Our flexible upgrade process, approach to personalized customizations, and powerful integration facilities provide a balance between capabilities and flexibility that enterprises need when operating in a hybrid cloud and on-premises environment. We are excited to be partnering with Poly Miwin to offer Chinese companies ITSM services through a SaaS model, accelerating the digital transformation of SMEs and helping them achieve success.”

“The BMC executive team is excited to partner with Poly Miwin on this incredibly important initiative. We see the evolution of cloud computing as a critical element of the growing Chinese economy and believe our partnership will provide an important platform to support this growth,” added Paul Appleby, Executive Vice President of Worldwide Sales and Marketing at BMC.

For more information about the Remedy OnDemand cloud service platform operated by Poly Miwin under license from BMC please visit www.polysaas.com/itsm.html.

For more information about BMC’s Remedy OnDemand, visit www.bmc.com/it-solutions/remedy-ondemand.html


About BMC
BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82 percent of the Fortune 500 and serves more than 10,000 customers worldwide.

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Editorial contact:
Brad Shewmake
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