Reverse ETL moves data from your data warehouse and sends it to your business applications. The data in your warehouse is clean, processed, accurate, and complete, and ensures all your applications — and the business functions that use them — are working from the same high-quality dataset.
Reverse ETL can refer to both the process of moving this data, as well as the software tools that do the work. While this work has typically been performed manually through data requests sent to IT, robust reverse ETL products have been emerging that automate this process.
Organizations have adopted centralized, cloud-based data warehouses, where they now keep as much of their cleaned and processed data as possible. They have also adopted dozens or hundreds of business applications that need the data stored in their warehouses. It is often not feasible to build pipelines for every connection between the warehouse and the applications that need data to operate.
Reverse ETL makes it possible to:
Efficiently sync data between a data warehouse and an application in real-time
Ensure every application in the organization works from the same data sets
Allow self-service access to data, without creating an IT support ticket
Many modern organizations keep their data in warehouses and deploy a large number of applications. Among those, many can’t commit the resources and expertise needed to manually build and maintain the pipelines they need. These organizations would benefit from a reverse ETL tool that automates as much of the process as possible.
However, organizations that prefer to build their own pipelines — and are willing to commit the resources needed to do so — may not need a reverse ETL tool. Smaller organizations also might not need a reverse ETL tool, because they don’t store or move enough data to require one.
Reverse ETL makes it faster, simpler, and easier to move data between a central warehouse and applications. It reduces the burden on IT and data engineers, and lets users get data when they need it without interrupting their workflows.
Reverse ETL ensures everyone in the organization can work from the same accurate, up-to-date, single source of truth. It eliminates data silos, and helps different teams use cross-functional data to deepen and enrich their daily work.
Organizations have invested substantial resources into collecting, processing, and storing data. Reverse ETL ensures that data gets used more often — especially by revenue-driving functions like sales, marketing, and product development.
Reverse ETL makes it faster, simpler, and easier to move data between a central warehouse and applications. It reduces the burden on IT and data engineers, and lets users get data when they need it without interrupting their workflows.
Reverse ETL ensures everyone in the organization can work from the same accurate, up-to-date, single source of truth. It eliminates data silos, and helps different teams use cross-functional data to deepen and enrich their daily work.
Organizations have invested substantial resources into collecting, processing, and storing data. Reverse ETL ensures that data gets used more often — especially by revenue-driving functions like sales, marketing, and product development.
There are five core components within any reverse ETL process or tool.
The location where your raw data has been collected, transformed, and stored. This is usually a data warehouse.
The SQL queries that define the data you want to make accessible to business users and applications, and how it’s represented.
A subset within a data model that further defines and structures what data can be pulled, at more granular levels.
The process of defining what data will go to what tool, on what schedule, and how it will map to fields in the destination.
The location where data will be sent from the source data warehouse. This is usually a business application like a CRM.
There are three primary steps within the reverse ETL process.
Data is pulled from the source data warehouse through a manual or automated query.
The extracted data is then reformatted to match the operational requirements of the destination system.
Finally, the transformed data is loaded into the destination where it can be accessed and utilized.
Reverse ETL processes and tools are often monitored to make sure they are working to expectation and delivering the right data to the right systems at the right times.
Organizations can set up automatic flags, alerts, and notifications that trigger when an issue occurs, such as failed syncs, conversion, mapping, or other fundamental errors.
Reverse ETL can drive any function that needs data to optimize its operations. For most organizations — that’s every function in the business. Common use cases include:
ETL and reverse ETL are often confused. They follow the same process, and the main difference is which direction the data moves. In ETL, data moves from business applications and other sources to the data warehouse, in reverse ETL data moves from the data warehouse to business applications or other destinations.
Specifically, in the standard ETL process raw data is extracted from a source.
1. With ETL, data is extracted from a raw source where it is generated or is being stored. This source can be anything from an application to a website, to an excel file storing third party data purchased from an external entity.
2. That data is then transformed and made ready for storage. At this stage the data can be cleaned, de-duplicated, aggregated, reformatted, or otherwise changed to meet the storage requirements of the data warehouse, and/or any specific requirements from the organization.
3. Finally, the data is loaded into the data warehouse or other destination where it will be stored for use in business applications. Once the data is stored, it will require some form of reverse ETL to return to a usable form within a business application.
In sum: Reverse ETL and ETL is not an either/or — organizations need both processes. One brings data to a warehouse, and the other takes data from the warehouse and brings it to applications, leading to different reverse ETL and ETL use cases.
A customer data platform (CDP) is a form of data warehouse that collects customer data, transforms it, and stores it in one place. The CDP typically aggregates, combines, and links data from multiple systems and sources — including customer relationship management (CRM) platforms, ad platforms, and marketing tools. It then uses this data to create a complete, accurate, and up-to-date profile of each customer.
A CDP is typically focused on marketing and sales functions, it stores information on customers, and it may or may not be able to sync data (on its own) back to business applications. A reverse ETL tool can serve any function, it does not store information, and its sole purpose is to sync data from a warehouse back to business applications.
Reverse ETL depends on the nature of the CDP. A traditional or packaged CDP may need a reverse ETL tool to connect its data back to business applications. A composable CDP is layered on top of a data warehouse and performs a reverse ETL process of its own to bring customer data back to the business applications that require it.
In sum: A CDP is a data storage platform that may be able to perform a reverse ETL on its own or may require a separate tool to bring data to applications.
Reverse ETL has become a critical component of the modern data stack, and DataOps. The modern data stack is typically composed of:
Tools that collect raw data from multiple sources and integrates it into your data storage platform.
Tools that clean data and make it usable before (or after) it has been loaded into the data storage platform.
The platform that acts as a single central hub of the modern data stack, where data is stored and managed.
The many applications that organizations use that require accurate, complete, up-to-date data to function.
Reverse ETL sits in-between a data warehouse and data-based applications. It makes the modern data stack a much more fluid ecosystem where data can move in any direction, at any time.
DataOps is the practice of managing the flow of data within the organization. Without a reverse ETL tool, DataOps teams and professionals will need to spend substantial time manually ensuring the flow of data between the warehouse and applications.
A reverse ETL tool can save DataOps teams and professionals significant time and effort, while helping them better fulfill their mission of making data available for every user and function. The right tool can break data silos, simplify the orchestration of data workflows, and let DataOps professionals and teams spend less time on routine activities and more on higher-level strategic responsibilities.
Reverse ETL tools are not the only way to move data from the data warehouse to applications, but they are often the most efficient option. Other alternatives include:
There are use cases where these alternatives may be a better choice than reverse ETL. However, reverse ETL offers the best combination of customization, efficiency, and scalability for creating the countless data pipelines modern organizations need.
Building a reverse ETL tool in-house offers the greatest flexibility and customization, but it is also time-consuming and high effort, it requires significant technical expertise, and it may be more expensive over the long run than an existing tool.
While these trade-offs might be appropriate for some organizations, most will do better to leverage an existing third-party reverse ETL tool. While reverse ETL is a relatively new solution area, several tools have been released.
When selecting which reverse ETL tool to use, consider a few criteria. The best reverse ETL tools will meet these criteria, including:
Does the tool require an expert-level understanding of SQL and data science to operate, or does it offer intuitive workflows for modeling, syncing, and transferring data?
Does the tool offer connections to your data warehouse and all or most of your business applications, or will you need to custom build some? If so, how intuitive is the building process?
Does the tool offer the ability to sync data with the precision, speed, and accuracy you require? Does it include monitoring that tells you when a sync or other process does not complete as intended?
Can the tool handle the volume of data that you need to move — without sacrificing performance? Does pricing scale at an acceptable rate with the volumes you require?
Can the tool handle the number of data sources and destinations you require? Can it handle the data transformations you require to make your data usable?
Can the tool process and move my data in real-time, or near-real-time, with little-to-no latency? Will the tool scale seamlessly as our data volume and connectivity grows?
Does the tool meet or exceed your organization’s security requirements? Does it comply with all data privacy regulations that your organization, employees, and data are subject to?
Does the tool require an expert-level understanding of SQL and data science to operate, or does it offer intuitive workflows for modeling, syncing, and transferring data?
Does the tool offer connections to your data warehouse and all or most of your business applications, or will you need to custom build some? If so, how intuitive is the building process?
Does the tool offer the ability to sync data with the precision, speed, and accuracy you require? Does it include monitoring that tells you when a sync or other process does not complete as intended?
Can the tool handle the volume of data that you need to move — without sacrificing performance? Does pricing scale at an acceptable rate with the volumes you require?
Can the tool handle the number of data sources and destinations you require? Can it handle the data transformations you require to make your data usable?
Can the tool process and move my data in real-time, or near-real-time, with little-to-no latency? Will the tool scale seamlessly as our data volume and connectivity grows?
Does the tool meet or exceed your organization’s security requirements? Does it comply with all data privacy regulations that your organization, employees, and data are subject to?
A suite of IT service management (ITSM) and operations management solutions that leverage reverse ETL to push data from analytical platforms back into operational databases or applications — improving service delivery and operational efficiency.
Many of these solutions include features that move data from analytical environments back into transactional systems, driving operational reporting and analytics, and other valuable use cases.
A workload automation tool that facilitates data movement between systems. It includes reverse ETL processes that make data available across platforms in a timely manner.
An AIOps solution that uses reverse ETL to analyze performance data and push insights back into operational systems for proactive management and incident response.