icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

Quick Configure: Web Application and Server Monitoring


This Service configures monitoring and alerts for web application servers such as HTTP, DNS, FTP, LDAP, mail, proxy, and other servers. It includes knowledge transfer around best practices for OS monitoring of web app servers.

What you get:

BMC will perform the following in one environment:

  • Conduct a workshop for gathering requirements
  • Prepare Solution Design Document
  • Install up to five BMC Patrol Agents on servers
  • Configure up to two deployable monitoring packages on BMC Helix Operations Management
  • Configure up to eight monitoring policies for web servers and related objects
  • Configure up to eight alarm policies for threshold management and alert generation
  • Configure one dashboard with up to five monitoring metrics
  • Prepare Construction Document
  • Prepare Test Strategy and System Test Plan
  • Assist Customer with functional testing

Customer will be responsible for:

  • Conducting functional testing
  • Ensuring availability of subject matter experts for workshop with BMC

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • Solution Design Document
  • Construction Document
  • Test Strategy and System Test Plan

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.


  • BHOM must already be onboarded and configured for user access
  • Firewall ports must be open between monitoring environment and BHOM
  • Customer to provide access and privileges to:
    • Web applications and servers to be monitored
    • Servers for BMC Patrol Agent deployment
  • Minimum version for BMC Patrol Agent is 20.08

Additional information:

  • Estimated Duration: 1 week
  • In-scope Products: BMC Helix Operations Management, BMC Helix Monitor
  • Service Type: Deployment
  • Availability: Inactive
  • Success Service Code: MONI_WEBA_001
  • Date Last Updated: 9/11/2021

Getting started is easy

Service Highlights..