icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown
BMC

Quick Configure: Metrics Ingestion

3 CREDITS

This Service configures metrics ingestion from any external source to BMC Helix Operations Management (BHOM) for use with alarm policies, dashboards, analytics, and AIOps functions.

What you get:

BMC will perform the following in one environment:

  • Conduct a workshop for gathering requirements
  • Prepare Solution Design Document
  • Configure one integration from the monitoring data source to BHOM
  • Configure up to four alarm policies for threshold management and alert generation
  • Configure one BMC Helix dashboard with up to five metrics
  • Prepare Construction Document
  • Prepare Test Strategy and System Test Plan
  • Assist Customer with functional testing

Customer will be responsible for:

  • Conducting functional testing
  • Configuring source monitoring tool to send events to BHOM
  • Providing subject matter expert with access to the monitoring data source

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • Solution Design Document
  • Construction Document
  • Test Strategy and System Test Plan

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

  • BHOM must already be onboarded and configured for user access
  • Firewall ports must be open between monitoring environment and BHOM
  • External monitoring tool must allow export of data

Additional information:

  • Estimated Duration: 4 days
  • In-scope Product: BMC Helix Monitor
  • Service Type: Deployment
  • Availability: Active
  • Success Service Code: MONI_EXTR_001
  • Date Last Updated: 11/12/2021

Getting started is easy

Service Highlights..