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Quick Configure: Log Analytics


This Service configures reading, parsing, and ingesting system and application logs. It includes knowledge transfer for performing root cause analysis using BMC Helix Log Analytics.

What you get:

BMC will perform the following in one environment:

  • Conduct a workshop to gather requirements
  • Prepare Solution Design Document
  • Download and install Logstash* on a local server
  • Configure Logstash to accept data from Filebeat* and Winlogbeat* and forward to BMC Helix Operations Management
  • Configure Logstash to structure up to three log types
  • Download, install, and configure Winlogbeat and/or Filebeat on up to five servers to be monitored
  • Configure Winlogbeat and/or Filebeat to monitor up to three logs per server and send the data to Logstash
  • Create up to three Log Analytics dashboards
  • Prepare Test Strategy and System Test Plan
  • Prepare Construction Document
  • Assist Customer with functional testing

Customer will be responsible for:

  • Providing access and privileges on servers for the deployment of Logstash, Winlogbeat, and Filebeat
  • Providing a service account with privileges required for log monitoring
  • Conducting functional testing
Delivery Options Success Credits Required
Standard Delivery* 7
Country-Specific Staffing* 10


Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • Solution Design Document
  • Construction Document
  • Test Strategy and System Test Plan

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.


  • BHOM must already be onboarded and configured for user access
  • Firewall ports must be open between monitoring environment and BHOM
  • Customer to provide a privileged service account for log monitoring

Additional information:

  • Estimated Duration: 4 days
  • In-scope Product: BMC Helix Monitor
  • Service Type: Deployment
  • Availability: Active
  • Success Service Code: MONI_LOGA_002_ONSHORE, MONI_LOGA_002_OFFSHORE
  • Date Last Updated: 2/8/2024

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