Control-M Managed File Transfer Deployment Service

What you get:

BMC will perform the following in one non-production Control-M environment:

• Install MFT software in one existing non-production Control-M using a high-availability topology environment 
• Install MFT software in two existing Control-M Agents
• Configure MFT global options
• Configure and install two FTP/SFTP/FTPS MFT scenarios for internal MFT (i.e., system-to-system) 
• Configure access rights for Customer’s designated users– one per supported role (e.g., Support, Business User) 
• Configure and test automated MFT monitoring and alerts
• Test Control-M User interfaces including MFT Dashboard, MFT Track and Trace console, Batch Impact Manager, and Archive (if applicable)
• Present recommended MFT support and maintenance best practices
• Document the MFT deployment and global configurationsConduct hand-off session with Customer

Customer will be responsible for:

• Providing access to their internal domain expert resources, such as schedulers, application development, automation beneficiaries, file transfer beneficiaries
• Providing the necessary technical resources for the installation and configuration, such as infrastructure and network administrators

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Solution Design Document 
• Test Plan Document
• Test Results Report
• Construction Document

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

Customer must complete the required activities as described in the Service-Start Prerequisite Document

Additional information:

• Estimated Duration: 10 days
• In-scope Product: Control-M
• Service Type: Deployment
• Availability: Active
• Success Service Code: CTLM_MFTS_001
• Date Last Updated: 06/26/2023

Related Resources:

Improve product skill and expertise with:

• Control-M 20.x: Fundamentals Managed File Transfer Administering
• Control-M 20.x: Fundamentals Administering
• Control-M 20.x: Fundamentals Operating
• Control-M 20.x: Fundamentals Scheduling
• Control-M 20.x: Fundamentals Using

Self-service:

• Control-M Documentation
• Control-M on BMC Community
• Workload Automation Blog

Additional BMC Services:

As part of your ongoing adoption and extension of BMC capabilities and solutions, the following services complement this one:

• Control-M Implementation Starter Service
• Control-M Managed File Transfer Enterprise Deployment Service