Control-M Implementation Starter Service

What you get:

BMC will perform the following:

• Install and configure:
  • Control-M Server and Control-M EM in one HA environment
  • Up to two Control-M instances for UNIX and Microsoft Windows agents
• Configure:
  • Up to five sample jobs
  • One sample SLA service and one sample self-service
• Validate installed Control-M components and configured sample jobs
• Provide knowledge transfer of BMC’s recommended Control-M best practices with Customer’s Production Operations staff

Customer will be responsible for providing access on the agreed start date to:

• Their internal domain expert resources, such as schedulers, application developers, and automation beneficiaries
• Providing the necessary technical resources for the installation and configuration, such as infrastructure and network administrators

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Solution Design Document
• Test Strategy and Test Plan Document
• Deployment Plan Document
• Construction Document

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

• Customer must provide host machines where Control-M and its components need to be installed
• Customer should view the following videos:
  • Control-M Scheduling Overview
  • Proactively Plan and Troubleshoot Critical Workflows with Control-M SLA Management
  • Getting started with Control-M Self Service
  • How to get information from Control-M/Forecast about jobs that will execute during a specific time?

Additional information:

• Estimated Duration: 4 weeks
• In-scope Products: Control-M
• Service Type: Deployment
• Availability: Active
• Success Service Code: CTLM_IMPL_001
• Date Last Updated: 12/12/2022