BMC Helix Control-M Starter Service

What you get:

BMC will perform the following:

• Provide an overview of BMC Helix Control-M 
• Assist the Customer with the following topics:
  • Introduction and fundamentals
  • Agents and plugins installation
  • Planning domain
  • Monitoring domain
  • Configuration domain
  • Automation application programming interface (API)
• Configure up to 10 jobs with no more than two different job types
• Provide knowledge transfer of BMC’s recommended Helix Control-M best practices

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• There are no Deliverables in scope for this engagement.

Completion Criteria: BMC will have completed the Service when the in-scope Service have been completed and the Deliverables have been reviewed in accordance with the Terms of Use and delivered to the customer Project Manager.  From delivery start date, the service must be consumed and completed within 30 days.  Consultant days must be booked in no less than 8-hour increments/full days.

Pre-requisites:

• Preparatory call between the Customer and BMC to mutually agree on a project schedule across two consecutive business days

Additional information:

• Estimated Duration: 2 Days
• In-scope Product: BMC Helix Control-M
• Service Type: Deployment
• Availability: Active
• Success Service Code: HCTM_ONBS_001
  
• Date Last Updated: 06/17/2024