BMC Remedy AR System 9.x: Fundamentals of Performance Tuning for Administrators (WBT)
Maintaining high availability and performance of your Remedy AR system is extremely important to maintain the high business performance. Even systems that have been highly tuned for best performance occasionally experience performance issues. BMC Remedy AR System is a professional development environment that leverages the recommendations of the IT Infrastructure Library (ITIL) and provides a foundation for Business Service Management (BSM) solutions.
BMC Remedy AR System administrators are responsible for post-installation configuration, diagnosing errors, and day-to-day troubleshooting. In this course, you will be presented with typical errors that administrators face and how to resolve those issues. You can monitor and manage your BMC Remedy AR System. This helps to resolve issues before they impact the business. You learn about the most important configuration changes that can be made after installation that will improve overall performance.
The BMC Remedy AR System 9.x: Fundamentals of Performance Tuning for Administrators (WBT) course familiarizes the learners with the performance benchmarking and tuning concepts, managing performance, load testing, monitoring system and troubleshooting failed performance from the BMC Remedy AR System console.
BMC Helix ITSM 9.x
Web Based Training (WBT) | 2.00 hours
Module 1: BMC Remedy Performance Benchmarking & Tuning Overview
- Introduction AnyCompany
- Understanding Performance & Scalability Concepts
- Managing Performance
Module 2: Optimizing BMC Remedy Deployment
- Overall Approach
- Optimizing the Web layer
- Optimizing the Application Layer
- Database Performance Tuning
Module 3: BMC Remedy Performance/Load Testing
- Performance Benchmarking Overview
- Scoping Project Schedules
- Planning a Load Test
- Benchmarking Applications