BMC Helix Operations Management 20.x: Fundamentals Using (WBT)
BMC Helix Operations Management is a SaaS based solution that covers monitoring, event management and other ITOM capabilities. It features a modern user experience and automated workflows to streamline monitoring and event management.
This course provides and overview of BMC Helix Operations Management. The course will also help you understand the difference between the on-prem and SaaS versions of Operations Management. In addition, you will get a clear understanding of the new features added in BMC Helix Operations Management and how to leverage them.
Good for:
Administrators, Consultant, Users
Course Delivery:
Web Based Training (WBT) | 4.5 hours
Course Modules
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Course Overview
- Welcome video to the BMC Helix Operations Management solution and the education course
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Introduction to BMC Helix Operations Management
- Overview of BMC Helix Operations Management
- Architecture of BMC Helix Operations Management
- Benefits and features of BMC Helix Operations Management
- Difference between TrueSight Operations Management and BMC Helix Operations Management
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BMC Helix Operations Management Console Overview and Dashboards
- Overview of the home page
- User Preferences
- Introduction to Monitoring, Configuration and Administration operations
- Dashboard Operations
- Configuring Widgets
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Device Monitoring in BMC Helix Operations Management
- Infrastructure Monitoring
- Device Monitoring
- Devices and Device Details page
- Customizing the Devices page
- Using built-in and custom filters
- Customizing and exporting monitor graphs
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Tag Configuration in BMC Helix Operations Management
- Tags for devices and entities
- Entity and event selection criteria
- Tag examples
- Tags page and the Tag Details page Creating and using tags
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Event Processing and analytics in BMC Helix Operations Management
- Event Monitoring
- Events list page and Event Details page
- Event Operations
- Customizing the event list display
- Export and filter events
- Setting event preferences
- Event Analysis
- Analyzing event clusters
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Additional Resources
- Video 1: Creating Event Policies
- Video 2: Creating Alarm Generation Policies
- Video 3: Monitoring Entities and Events Using Tags
- Video 4: Sending Third-Party Events to BMC Helix Operations Management