BMC Helix Chatbot 20.x: Fundamentals Administering

BMC Helix delivers cognitive service management that is fast, accurate, cost effective and is available to run on your choice of cloud, in a hybrid model, or in your own data center. The BMC Helix solution’s cognitive capabilities, meanwhile, can help reduce support costs. For example, intelligent chatbots can handle user queries and questions. Additionally, the BMC Helix solution provides tools for managing and monitoring multi-cloud solutions.

In this course, we will introduce you to the configuration and use of the BMC Helix Chatbot that makes it easy for employees to access IT information and services using natural language, across any channel they choose, without even leaving their current application.

IMPORTANT: Included in this course is the examination for BMC Certified Associate: Helix Chatbot 20.x for Administrators Online Exam. Taking the exam and pursuing accreditation is optional, however all students enrolled in the BMC Helix Chatbot 20.x: Fundamentals Administering course are automatically enrolled in the exam. You will have one attempt to pass the exam. No retakes will be offered. Those who pass will receive the title of BMC Certified Associate: Helix Chatbot 20.x for Administrators.