BMC AR System 20.x: Fundamentals Administering - Part 1 (WBT)
In this interactive Web Based Training (WBT) course, participants learn concepts that will build the foundation necessary to administer applications in Remedy AR System. This course introduces Remedy AR System architecture, concepts and functions. Participants learn how to navigate BMC Remedy Mid-Tier and BMC Remedy Developer Studio in order to perform various tasks and how to apply these concepts in their own environments.
Major release:
BMC Helix ITSM 20.x
Good for:
Administrators, Developers
Course Delivery:
Web Based Training (WBT) | 2 hours
Course Modules
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Getting Started
- Remedy AR System Overview
- Remedy AR System Architectural Overview
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Understanding Installation Basics
- Planning and preparing to install Remedy AR System
- Understanding post installation configurations
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Managing Licensing for the User Base
- Licensing Overview
- Managing Licenses
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Fundamentals of Administering
- Navigating the AR System Administration Console
- AR System Server Groups Overview
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Application Components Overview
- Remedy AR System Forms Overview
- Remedy AR System Fields Overview
- Workflow Fundamentals
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Security Administration Overview
- Access Control Overview
- Users, Groups and Roles Overview
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Introduction to BMC Remedy Developer Studio
- BMC Remedy Developer Studio - Application Overview