Company Overview

In operation for over 60 years, delivers quality banking products and services to its customers and users across 161 branches and service stations in 109 municipalities. To meet brick-and-mortar as well as digital demands, Banpará invests in the latest technologies and employee training, both of which are essential to success in the financial sector.

The Challenge

In operation for over 60 years, Banpará is a mixed economy society, a self-sustainable bank that supports economic and social development with the mission of generating value for the State of Pará in Brazil. Banpará delivers quality products and services to its customers and users across 161 branches and service stations in 109 municipalities—making it accessible to 90 percent of the State’s population and through interactive video conferencing terminals and online banking. To meet these brick-and-mortar and digital demands, Banpará invests in the latest technologies and employee training, both of which are essential to success in the financial sector.

The Solution

Banpará turned to BMC, which worked alongside implementation partner Master Support to automate and schedule routines and processes with Control-M and give the organization more control over its information.

Business Impact

With the adaptable, easy-to-use platform, Banpará was able to:

• Improve the performance of routines through better visibility and control
• Develop, schedule, manage, and monitor workflows
• Reduce human errors by automating multi-step manual processes
• Integrate external and internal systems to detect and correctly route problems at each stage