Bright Pattern Inc
Bright Pattern’s AI-powered Omnichannel Communication Interaction Platform enables your BMC solution to communicate on all voice and digital channels (chat/SMS/MMS/email/messengers) while providing automated incident creation and resolution, status updates, notifications, automated password reset, and automated routing of all communications. Bright Pattern increases the return on investment of your BMC solution by enabling communication on any channel, and improving employee performance and customer satisfaction with advanced quality management features to monitor every interaction and outcome. Our software is the number one rated contact center platform, with the fastest deployment time in the industry, and has over 500 customers worldwide.
Bright Pattern Inc
Bright Pattern’s AI-powered Omnichannel Communication Interaction Platform enables your BMC solution to communicate on all voice and digital channels (chat/SMS/MMS/email/messengers) while providing automated incident creation and resolution, status updates, notifications, automated password reset, and automated routing of all communications. Bright Pattern increases the return on investment of your BMC solution by enabling communication on any channel, and improving employee performance and customer satisfaction with advanced quality management features to monitor every interaction and outcome. Our software is the number one rated contact center platform, with the fastest deployment time in the industry, and has over 500 customers worldwide.