Synchronize Salesforce users with BMC Helix ITSM people records via BMC Helix iPaaS, powered by Jitterbit

Integration Template

Version 21.02 and later

Updated: May-18-2021

Release Notes

An integration template to automatically create a BMC Helix ITSM People record when a new user record is created in Salesforce.

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Key Features

  • Create a new people record in BMC Helix ITSM from a new user record in Salesforce

Licensing Information

Please contact your BMC representative for licensing the solution.

Supporting Documentation

BMC Documentation

Product Version Requirements/Compatibility

Salesforce Service Cloud Summer '20 or later

BMC Helix ITSM 20.08 or later