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An Integration Template to automatically create Jira issues from a DWP Request via BMC Helix iPaaS powered by Jitterbit. It also enables to sync attachments and comments/work notes added in the service request with the corresponding Jira issue.
Key Features
Key features of this tempalte are :
- Create a Jira issue from a BMC Helix Digital Workplace service request Sync attachments added in the service request with the corresponding Jira issue Sync comments between JIRA and the BMC Helix Digital Workplace service request
Licensing Information
Please contact your BMC representative for licensing the solution.
Supporting Documentation
Creating Jira issues from BMC Helix Digital Workplace requests by using Jitterbit
Harmony - Documentation for BMC Helix iPaaS - BMC Documentation
Product Version Requirements/Compatibility
- BMC Helix Digital Workplace version 21.02
- BMC Helix Innovation Studio version 21.02
- Atlassian Jira version 8.13. x