Creating ServiceNow incidents from BMC Helix Operations Management events by using MuleSoft Anypoint platform
An integration template to automatically create a ServiceNow incident when an event occurs in BMC Helix Operations Management. The integration template automatically synchronizes the status and comments in the ServiceNow incident with the status and worknotes in the BMC Helix Operations Management event.
Creating ServiceNow incidents from BMC Helix Operations Management events by using MuleSoft Anypoint platform
An integration template to automatically create a ServiceNow incident when an event occurs in BMC Helix Operations Management. The integration template automatically synchronizes the status and comments in the ServiceNow incident with the status and worknotes in the BMC Helix Operations Management event.
Key Features
- Create an incident in ServiceNow when an event occurs in BMC Helix Operations Management.
- Synchronize the status and comments in the ServiceNow incident with the status and worknotes in the BMC Helix Operations Management event.
Licensing Information
Please contact your BMC representative for licensing the solution.
Product Version Requirements/Compatibility
BMC Helix Operations Management 20.08 and later
ServiceNow New York and later