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An integration template to automatically create an Azure DevOps work item from a BMC Helix Digital Workplace request. The integration automatically synchronizes comments, attachments, and activity notes between the work item and request, and update the status of the request when the Azure DevOps item is resolved.
Key Features
- Create a Azure DevOps work item from a BMC Helix Digital Workplace service request
- Synchronizes an activity note or an attachment from a BMC Helix Digital Workplace service request with the corresponding Azure DevOps work item
- Synchronize an activity note from an Azure DevOps work item to with the corresponding BMC Helix Digital Workplace service request
- Update the status of the BMC Helix Digital Workplace service request when the Azure DevOps work item is resolved
Licensing Information
Please contact your BMC representative for licensing the solution.
Product Version Requirements/Compatibility
BMC Helix Digital Workplace version 21.02 or later
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