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The BMC Helix ITSM connector, powered by MuleSoft provides a connection between the MuleSoft connector engine and BMC Helix ITSM. Use the connector to configure activities for the connection that can be used as a source or target within operations defined for the connection. You can perform get, create, search, and update BMC Helix ITSM records and forms by using the connector.
Key Features
Use the connector to perform the following actions:
- Create and update BMC Helix ITSM records and forms
- Search and retrieve BMC Helix ITSM records and forms
Licensing Information
Please contact your BMC representative for licensing the solution.
Product Version Requirements/Compatibility
BMC Helix ITSM versions 19.11 and later.
Anypoint Studio version 7.8.0 and later
Mule version 4.0 and later