BMC Helix ITSM Major Incident Management
Quickly manage major incidents with AI-driven detection, collaboration, and faster resolution to minimize business impact.
BMC Helix Proactive Problem Management
Predict and prevent IT issues by identifying root causes early, improving service quality and reducing incident volumes.
BMC ITSM Cognitive Change Risk
Use AI-based risk scoring to predict change success, reducing failures and accelerating safe, efficient IT change management.
BMC Helix Change Management Process
Simplify change management with intelligent workflows, risk insights, and collaboration tools to drive faster, safer changes.