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Struggling with IT noise, slow resolutions, or constant outages? It’s time for BMC Helix AIOps.
"We lack the proactive monitoring needed to prevent unexpected disruptions." - Head of Architecture, Top-Tier European Bank
"Employees shouldn't need to be our incident triage team, they have their own jobs to do." - CIO, Leading European Insurer
"One incident, 30 people, no answers— too often we end up in the war room trap." - Serious Incident Coordinator, Major European Energy Group
"90% of our alerts still need manual intervention—how can we overcome this?" - Manager of the Operating Room, Industry leading European Utility company
"I waste hours digging through the CMDB—no clear view of who changed what, when or where in the infrastructure the changes occurred." - Operations Level 1 Agent, Leading European Retailer
Full visibility
Say goodbye to reactive firefighting. With BMC Helix AIOps, predictive AI brings a new era of operational intelligence—one where you can anticipate incidents before they disrupt your business. It doesn't just alert you that something will go wrong—it tells you what, when, and how severe.
Powered by generative AI, BMC Helix understands your entire monitoring ecosystem—from network to applications to infrastructure. It analyzes massive volumes of data, explains incidents in plain language, and even recommends resolution steps—making sense of complexity that humans alone can't manage.
Faster incident resolution
Experience a new reality where IT is fully aligned with business goals. BMC Helix AIOps provides real-time visibility into service health, enabling you to prioritize issues based on their actual impact. Focus on what matters most—protecting the services that drive your business forward.
Scalability and efficiency
Welcome to a world where root cause detection is automated through causal AI, and incident resolution happens instantly—minimizing downtime and delivering a higher quality of service.
No more siloed teams chasing isolated alerts. With advanced AI/ML, BMC Helix AIOps correlates alarms across systems, reveals business impact, and empowers teams to collaborate effectively on what truly matters.